We are excited to announce that our Sentiment Suite product offering has been launched across multiple APIs! Read the press release to learn more about this key element of our #ConversationIntelligence platform: https://hubs.ly/Q02vyGtH0
Marchex
Technology, Information and Internet
Seattle, WA 21,349 followers
Harnessing AI and omnichannel conversational intelligence to drive operational excellence and revenue acceleration.
About us
Marchex harnesses the power of AI and conversational intelligence to provide actionable insights aligned with prescriptive vertical market data analytics, driving operational excellence and revenue acceleration. Marchex enables executive, sales and marketing teams to optimize customer journey experiences across all communication channels. Through our prescriptive analytics solutions, we enable the alignment of enterprise strategy, empowering businesses to increase revenue through informed decision-making and strategic execution. Marchex provides conversational intelligence AI powered solutions for market-leading companies in many leading B2B2C vertical markets, including several of the world’s most innovative and successful brands. Please visit www.marchex.com to learn more.
- Website
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http://www.marchex.com
External link for Marchex
- Industry
- Technology, Information and Internet
- Company size
- 51-200 employees
- Headquarters
- Seattle, WA
- Type
- Public Company
- Founded
- 2003
- Specialties
- Call Analytics, Marketing, Software, SaaS, Speech Analytics, Conversational AI, AI, Call Attribution, Click to Call Advertising, Call Tracking, Tech, Technology, Artificial Intelligence, Phone Calls, Sales, Conversation Intelligence, SMS Marketing, Text Messaging for Business, Automotive OEMs & Dealers, Auto Services, Home Services, Healthcare, and Marketing Analytics & Attribution
Locations
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Primary
1200 5th Avenue
Suite 1300
Seattle, WA 98101, US
Employees at Marchex
Updates
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Marchex is excited to announce that we have won the 2024 APPEALIE SaaS Customer Success Award for our Sierra Air Conditioning and Plumbing case study! Read the blog to learn more about this achievement: https://hubs.ly/Q02zSfTy0
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Discover what makes a great #AI-powered conversational analytics product by looking at a key metric: Precision. Read more in the second installment of our series on #ConversationalAnalytics: https://hubs.ly/Q02zMl5z0
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Businesses that choose automated text for their marketing campaigns reap many benefits. Learn how to automate your #SMS communication via HubSpot in our blog post: https://hubs.ly/Q02zv4th0
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Marchex’s Sentiment Suite presents a holistic view of customer emotions on every call. The insights surfaced from Sentiment Suite regarding callers’ feelings about your business can inform your company on which areas of your business may need improvement. Read more in the blog: https://hubs.ly/Q02zhSbL0 #AI
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Securing appointments on the first call is essential for #HomeServices brands to gain more customers and maximize operational efficiency. Learn more in the blog: https://hubs.ly/Q02z1qfP0
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Analyze customer emotions and easily pinpoint why the caller was happy or unhappy with Marchex’s new Sentiment Suite! Read customer use cases and benefits in the press release: https://hubs.ly/Q02yVZKR0
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The phasing out of third-party cookies on the internet presents companies with an opportunity to leverage their first-party data with #CallTracking technology. Read the blog to learn more: https://hubs.ly/Q02yTGr50
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This #MemorialDay, Marchex salutes the heroes who paid the ultimate sacrifice so we can live freely. We will never forget.
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Del Grande Dealer Group partnered with Marchex to gain insights on customer intent, optimize their marketing budget, and save costs. Learn more in the blog post: https://hubs.ly/Q02yHvgQ0 #ConversationIntelligence #AutoDealers
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Stock
MCHX
NASDAQ
20 minutes delay
$1.65
0.21 (14.583%)
- Open
- 1.52
- Low
- 1.52
- High
- 1.75
Data from Refinitiv
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