Happy Returns, a UPS Company

Many of the largest retailers, who operate multiple brands both online and in stores, have long wanted the ability to seamlessly accept returns from all their brands across their entire network. Today, we’re excited to introduce a first-of-its-kind BORIS solution that enables enterprise retailers to accept box-free, label-free returns and exchanges across their full store network. Click to read more: https://lnkd.in/gjF-GMeb

Loop is now Happy Returns’ preferred returns portal for Shopify brands. Join our Enterprise Account Executive, Matt Thomas, and Loop’s Director of Strategic Business Development, Kent Woodyard, on Tuesday, June 18th at 11 am PT / 2 pm ET to learn how Happy Returns and Loop can create the ultimate post-purchase customer experience that unlocks cost savings and increases revenue and customer loyalty. Sign up for your spot here: https://lnkd.in/gVHfGT3A

Since adding thousands of The UPS Store® locations to our hassle-free Return Bar® network, we’ve seen an overwhelming response from delighted shoppers. At Happy Returns, we’re committed to making the return process as smooth and friendly as possible. That’s why we're thrilled to have a 93 average Net Promoter Score —it shows that shoppers love the service as much as we love providing it.

Since our inception, we’ve been committed to enhancing the return experience for shoppers and retailers alike. As a portal-agnostic platform, we’re able to collaborate with various partners to offer seamless return solutions to meet the unique needs of different merchant sizes and types. With that in mind, we are excited to announce Loop as our preferred portal partner for brands on Shopify. Read more about this in our blog here: https://lnkd.in/gdrG2JnD

Did you know that you can offer our fast and easy return process and keep your custom return portal?     Return Bar® drop-off eliminates the need for packaging, printing, and any stress, helping provide a seamless and enjoyable return experience for your shoppers.    Incorporating our scan-and-verify return process into your system doesn't only mean enhanced convenience; it helps you take a proactive stance against return fraud. 

Enterprise retailers have a lot to gain from our expanded buy-online-return-in-store solution.   “[Multi-brand retailers] all have stores, and they all sell online, but you know what they don’t do? They don’t do cross-brand returns,” says David Sobie. “They don’t do buy from one brand in the portfolio and return at stores from other brands in the portfolio. Why is that? Because it’s really hard.”    Click to read more: https://lnkd.in/gt8vWXBw  

“We are always looking for new ways to optimize the shopping experience for SHEIN customers — from speedier delivery to easy returns,” said George Chiao, president of SHEIN U.S. “Happy Returns has pioneered a seamless, simple returns model and we are excited to launch this offering across hundreds of Forever 21 stores across the country.” Read more on FreightWaves here: https://lnkd.in/dxJ8GtJ9

Did you know you can boost customer happiness without overhauling your entire system?    Happy Returns easily integrates into your custom return portal, combining your existing software with our simple, no-box return method.     With this headless integration, shoppers can access fast and easy returns at nearly 10,000+ Return Bar® locations (including 5,000+ The UPS Store® retail locations) and have their refunds or exchanges initiated instantly. 

Did you catch our latest video? Step into the 'Journey of a Return' and see how we're making the return process smoother and delightful for shoppers and retailers every step of the way.  https://lnkd.in/d9H5Zn8b

New partner alert! Our integration with Two Boxes means retailers can access our nationwide Return Bar® network, optimize in-warehouse returns efficiency, make return processing more intelligent, and power fast return to inventory times. The partnership unlocks 3PL options without additional integration development, and retailers can enable single scan operations to deliver streamlined solutions. Say hello to item visibility, access to actionable returns data, and opportunities to allocate resources effectively. To learn more, get in touch with our partnership team members, Christopher Schwager and Kyle Miller.