Grain

Grain

Software Development

San Francisco, California 5,059 followers

AI-powered meeting recording for all teams, not just sales.

About us

Grain automates note-taking, record-keeping, and insight capture from every customer conversation.

Website
https://grain.com
Industry
Software Development
Company size
11-50 employees
Headquarters
San Francisco, California
Type
Privately Held
Founded
2018

Products

Locations

Employees at Grain

Updates

  • View organization page for Grain, graphic

    5,059 followers

    We've reached the final day of Grain Launch Week, and we've saved one of the best for last! 🚀 Introducing Smart Tags, which automatically track topics and keywords—like pricing, feature names, and customer needs—across all your conversations. Smart Tags can automatically send Slack notifications for matches, giving you the power to automate workflows that keep your team in the loop on critical customer interactions. Smart Tags give you the tools to stay ahead of customer needs and continuously refine your communication strategy. See everything we’ve announced this week at: https://lnkd.in/gEradtd9

  • View organization page for Grain, graphic

    5,059 followers

    Welcome to Day 4 of Grain Launch Week! Introducing Grain’s new Insights dashboard—your go-to tool for tracking conversation performance. At Grain, we believe that better conversations lead to stronger relationships, improved results, and accelerated business growth. The Insights page offers you the data to continuously refine your communication skills. Want to learn more about how to use the Insights dashboard? Speak to a Grain expert here: https://lnkd.in/gtEdByfM ---- Catch up on the all amazing features we’ve announced here: https://lnkd.in/gEradtd9

  • View organization page for Grain, graphic

    5,059 followers

    Day 3 of Grain Launch Week: Custom Templates 🚀 Custom Templates let you generate AI-Notes that are customized to you. This allows you to save custom AI prompts that will automatically run on your meetings. Create templates once, use them repeatedly, and get notes that are fully your own. Speak to a Grain expert to get help setting up your Custom Templates: https://lnkd.in/gtEdByfM ---- See everything we’ve announced this week at https://lnkd.in/gEradtd9

  • View organization page for Grain, graphic

    5,059 followers

    We're back for Day 2 of Grain Launch Week 🚀 Today, we're thrilled to introduce Coaching. Coaching in Grain is a dedicated space for reviewing conversations, providing feedback, and tracking progress. It’s a space where AI-driven coaching feedback and mentor provided feedback come together, helping you identify strengths and areas for improvement in every team conversation. See how you can use Coaching to improve your team coaching:

  • View organization page for Grain, graphic

    5,059 followers

    Join us this week as we announce daily our newest features built for sales team. Starting with our new pipeline management feature, Deals. Deals uses AI to integrate sales teams CRM data with conversation insights to provide a deal overview and identify deals at risk. Deals integrates with tools like HubSpot, offering a dual-data approach to manage your pipeline. We've aimed to bring conversation data and CRM data together in a pipeline format that has never been done before. To learn more visit: https://lnkd.in/gEradtd9

  • View organization page for Grain, graphic

    5,059 followers

    We love partnering with innovative startups like Gravite.io. Check them out!

    View profile for Emmanuel Euverte, graphic

    Co-Founder & COO at Gravite.io | Station F

    You don't want to miss any valuable insights from your customers ! This is why we are so thrilled to announce a groundbreaking integration between Gravite.io and Grain Recorder ! This powerful partnership transforms how businesses analyze call recordings, using advanced AI techniques to ensure no insight is left behind. This new integration contribute to our commitment to "Empower our Users with Unmatched Capabilities" Key Benefits: 🔌 Seamless Integration: Dive deep into operational data effortlessly with Gravite.io’s advanced interface. 🧠 Actionable Intelligence: Single-click access to comprehensive analyses of call interactions helps you quickly identify customer satisfaction levels, trends, and pain points. ➡ Enhanced Decision-Making: Empower your teams to make informed, data-driven decisions that directly impact customer experiences and business outcomes. How It Works: Simply navigate within Gravite.io to integrate your Grain recordings. With one click, access detailed insights from your customer interactions, enabling a deeper understanding and proactive response to their needs.  🔍 Embrace the future of data analysis and customer insight with Gravite.io and Grain Recorder. Start harnessing the full potential of every customer interaction today! Jeff Whitlock #GrainRecorder #Graviteio #Integration #CustomerInsight #AI #DataAnalytics #BusinessIntelligence #TechNews

  • View organization page for Grain, graphic

    5,059 followers

    Ever wish you had x-ray vision to take action based on critical info in sales meetings? 👀 Check out the latest "Steal this Workflow" our friends at Arrows created about how they use Grain and HubSpot to help AEs and Sales Managers know what's going on and take action across deals in their pipeline even when not on the call. We'll be presenting this workflow with during the free Happy Customers Festival on June 4th. Make sure to save your spot (it's free) by registering here: https://lnkd.in/dSwmXVeN

    View organization page for Arrows, graphic

    2,253 followers

    Steal this HubSpot report to surface at-risk deals in the final stages of your sales pipeline 👀 Having a system to surface deals where missing discovery could kill the deal (and your forecast) to an AE or sales manager is critical AND now possible to automate using qualification data from Grain meeting recordings. This is just a sneak peek at the tactical content you can expect to see at The Happy Customers Festival 🎪 on June 4th. Register for the free, virtual event at: https://lnkd.in/dSwmXVeN Here’s how it works: 1. Create a custom HubSpot report and select Deals as the primary data source. 2. Setup the report using the Pie chart type then add properties for: → Break down by: Deal Owner → Values: Count of Deals 3. Add deal property fields: → via HubSpot (Deal Name, Deal Owner, Close Date - Daily) → via Grain (Competition, Stakeholders, Customer Needs, Customer Budget, Next Step) 4. Add Custom Filter Rules to include only deals beyond where we expect discovery to be completed in our sales pipeline and where our Deal Qualification Properties being synced from Grain call recordings do not have a value. Use parentheses to create 2 filter groups: Group 1: Deal Pipeline is any of “Sales Pipeline” AND Deals Deal Stage is any of “Agreement Sent” or “Evaluation” AND Group 2: Deals Stakeholders is known OR Deals Customer Needs OR Deals Next Steps OR Deals Customer Budget OR Deals Competition. 5. Add the report to your Sales dashboard to review regularly. Stay tuned for more from other top app partners and join us on June 4th to learn more about leveraging HubSpot to its fullest potential.

  • Grain reposted this

    View profile for Jeff Whitlock, graphic

    CEO @ Grain.com

    The first time I built a sales team, I burned precious cash for almost a year as it dramatically underperformed. Here's what I learned. But first, the story: I started by hiring some experienced, highly recommended reps from companies in a similar space. ✅ I built an elegant comp program by consulting experts. ✅ I set up the sales process in the CRM and made decks about how the motion should work. ✅ I followed the deals, did pipeline reviews, and met with the team regularly to problem-solve issues they were experiencing. But we were dramatically missing quota, and I had no idea why. So I resorted to the most common explanation: the product or the reps were underperforming. But in hindsight, I was the one underperforming. Because I was leading the team all wrong: ❌ I didn't have a way to figure out why we were losing deals ❌ I didn't know how to help my team improve in the problem areas ❌ I wasn't getting in the weeds enough by watching calls and doing sales work to give the team the leadership they needed Now, as I'm building a sales team again, I've talked to dozens of sales leaders about how they lead their teams and help them improve. Viktor Hatfaludi from Revenue Ramp is one of those leaders. He helped me take what I've learned and write a simple 3-step sales coaching guide that helps you... 1️⃣ Diagnose where your team needs to improve 2️⃣ Develop a plan to improve and 3️⃣ Follow-up to make sure improvement happens While this is meant for new sales leaders, there are nuggets for everyone—including founders doing founder-led sales. I hope it's helpful, and I'd love your feedback! (Link to the guide is the comments)👇

  • View organization page for Grain, graphic

    5,059 followers

    🎉 Join Grain HubSpot Arrows Wistia Reveal Aircall and PandaDoc for The Happy Customers Festival! 📅 On June 4th, at 11:30 am ET / 6:30 pm CET thousands of #GTM leaders will gather to learn how to unlock the full potential of HubSpot by connecting with best-in-class apps. This free, half-day virtual event brings together top HubSpot app partners to show you how to manage every part of your customer journey directly within HubSpot. Every session demonstrate practical, hands-on, HubSpot integration workflows to power each GTM function: - Marketing: Wistia + Reveal - Sales: Aircall, Grain, + PandaDoc - Customer Success: Arrows + HubSpot 🎟️ Register now at: ilovehappycustomers.com

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