In light of Deaf Awareness Week, I wanted to share some things you can to do to make the lives of deaf/hard of hearing (HoH) people easy by making your site or app more accessible. (bonus, this also benefits more people!)
Closed Captions
Captions is the text that can be shown alongside video content and contains (at least) the spoken dialogue. This enables people who can't hear the audio to still perceive the information in the video. This, of course, helps deaf/HoH folks, but it also means someone who's in a busy environment like a train can still watch your video, even if they forgot to bring their headset.
Closed captions are supported on all major platforms these days, and creating them isn't as hard as it sounds. I always use the YouTube backend for this, as it has an easy-to-use caption editor, that can leverage its auto-generation tools to help you along the way a good bit already. It can export to a so-called SRT file which you can upload with your video on pretty much every platform.
There's also Open Captions, which is the kind that's 'burned' into the video. Although useful, the Closed captions are presented on-top of the video and can be configured by font, colour, and size in some players. More options to tailor things to your needs!
Transcripts
Useful for video content be necessity for audio content, transcripts provide a full-text version of your content. The allows screen readers to access the content as well. It also enables search for people, and it exposes your content to google as well, helping your SEO.
Sign language
Whether it's for live events, in-person or webinars and even your regular video content, please consider having sign-language interpreters for your audience. Although certainly not ever deaf person uses sign language, for those that do, this can be much easier to follow along compared to a Stenographer. Stenography requires quick typing and will often contain some spelling errors. As a substantial group of deaf people is less literate, reading is also difficult for them.
It's important to understand that there are (many) different versions of sign language. For example, the UK, USA, NZ, Ireland and Australia all speak English, but each has their own sign languages.
To wrap this post up, I've got several fantastic people in my network that are deaf or hard of hearing, so I can only encourage you to follow them and learn from them as well. They share great insights on this topic frequently.
Meryl Evans, CPACC (deaf)
Benjamin Wright (HoH/Left ear deaf)
Vickie Deeks (deaf)
#accessibility #inclusion #a11y #deaf #HardOfHearing