Factored Quality

If you ask any consumer VC, they’ll tell you “retention” is one of the most important metrics in 2023. Yet many DTC brands overlook the most important lever for retention: consistent product quality. With global manufacturing becoming the norm, ensuring consistent product quality may feel impossible. This is why we created Factored Quality – and why top DTC brands like Canopy are using our platform. We talked to Michael De Santis, one of Canopy’s founding team members, about how they de-risked their global supply chain. Here’s what you’ll learn: - How Canopy saved over $70K in rework and shipping costs Why avoiding quality issues helped Canopy reduced returns by 17% How Canopy cut their defect rates to less than 5% - De-risking your supply chain can feel incredibly daunting – but ignoring product quality could break your business. - Learn more about how Factored Quality created a single source of truth for Canopy’s global supply chain – and saved them thousands in the process. #manufacturing #supplychain #quality #shipping #team https://lnkd.in/eQtwwYVG

Misen has built their brand on high-quality cookware. Without a complete view of QC trends, Misen could only spot product defects after they arose. Quality issues went unseen and popped up randomly. Misen needed proactive QC processes to ensure exceptional products for their customers. By turning to Factored Quality, Misen’s team gets clear data that informs how they refine manufacturing over time to produce strong, long-lasting cookware. Now, Misen can avoid quality concerns from the start rather than react to customer complaints. Check out the full case study below: https://lnkd.in/dif_GAXz

Thanks Madeline Stone for the chance to talk to Business Insider about what’s happening in the Supply Chain Technology world. Supply chains have become ever more complex, and Shein has a potential solution: selling its supply chain architecture… as-a-service. Check out Madeline’s piece below to see some commentary on the unforeseen challenges w/ taking this on as a consumer goods brand - particularly in apparel and fashion as a category. https://lnkd.in/dm47fuGq

One size does not fit all, especially when it comes to quality control. You need the right tool to stay ahead of potential QC gaps before they become an issue. Factored Quality’s free Quality Scorecard compares your brand’s practices to top industry leaders, equipping you with: 🎯 Targeted QC insights 📋 Personalized recommendations 🏆 Clear industry benchmarks Get your score and see how you can boost your quality practices: https://lnkd.in/dV4pA65f

For every product, packaging is the customer’s first impression. It provides a golden opportunity to boost customer retention, brand reputation, and sales. And yet, high-quality packaging is often an afterthought in the conversation about product quality. Brands should take just as much care with packaging quality as the product itself. Our partners at Arka Packaging make custom packaging simple, building your brand identity while protecting your products. Learn more about how packaging can boost your brand quality: https://lnkd.in/ds4dq3fp

On the theme of free resources, we're excited to introduce our latest offering: the Supplier Scorecard 🗒️ We've talked to hundreds of ops leaders who emphasized the importance of having a robust, easy-to-use tool for evaluating suppliers. Whether you conduct these evaluations quarterly or annually, this template is designed to help streamline the process and improve the crucial relationship between brands and manufacturers. This resource is ready for you to download and tailor to your specific needs. We hope it brings added value to your supplier management efforts! Download the Supplier Scorecard Template here: https://lnkd.in/dHj_v6x5

As regulations shift, brands are left wondering whether or not their products are compliant. Factored Quality’s new Compliance Gap Analysis provides custom insights into regulatory risks in the US and around the world in under 10 minutes. Our personalized consultation dives deeper into specific gaps to ensure compliance over time. See how this assessment can prevent unexpected risks for your brand: https://lnkd.in/dRqxDZWi

Customer satisfaction reigns supreme in the competitive Amazon marketplace. Amazon sets high standards for sellers to ensure an easy purchasing experience that keeps shoppers returning. To that end, selling products with quality issues on Amazon quickly leads to: – Negative reviews & declining sales – Product returns & overstock – Algorithmic punishment – Risk of suspension & account termination With little room for error, investing in consistent QC practices is crucial to protect your reputation as a trusted brand. Keep reading to avoid common quality pitfalls faced by Amazon sellers: https://lnkd.in/dXWDGaGm

🚀 Exciting News! We're thrilled to launch the first edition of "The FQ Focus," your go-to resource for the latest updates and insights from Factored Quality. In this issue, we dive into a major platform update designed to enhance agility and functionality, share essential guides for onboarding new suppliers and hiring quality control analysts, and discuss critical industry news, including the Panama Canal drought and its implications for the supply chain. Subscribe and keep an eye out for next month's content 👀

The team The Information has done a great job highlighting what's happening across SHEIN and Temu's supply chains 🏭 🚢 The days of the US Govt (U.S. Customs and Border Protection and U.S. Consumer Product Safety Commission) allowing brands and importers to source products without any regulatory / government oversight are quickly coming to a close. Thanks Ann Gehan + Jing Yang for the quote (link to article in comments ⬇️) If you're a brand / importer struggling with the the question of "how do we manufacture high quality, reliably product from suppliers we can trust" - reach out to Factored Quality 🚀