After Gen AI fallback is triggered in Dialogflow CX, I want to have a follow up question asked. "If you have a followup question, please type in below or make a selection if I was able to answer your question." Then 2 buttons yes and no. Is there a w...

In my Dialogflow CX, I have a generative fallback with this prompt below. When I ask it about random fake products such as, 'what is red (company name)' and it comes back with a full response on features on a product that does not exist. How can I pr...

From my my Start Page in Dialogflow CX (DF), I route it to my 'intent' page. Here I have multiple routes along with a datastore attached. One of the routes direct the conversation to another page, we call it Page 2, with a different datastore. This i...

Problem Statement: How do I adjust the data store setting to answer question based off datastore data vs. going to Gen AI fallbackWhen I ask the same question in a few different ways 1/2 times the no-match gen AI fallback is triggered and 1/2 times i...