Become a Dispatcher
Join Our Team
Who We Are
It is the mission of the New Mexico State Police Communications Bureau to serve as the vital link to public safety services for the community and employees, delivering these services with professionalism, integrity, and compassion.
New Mexico State Police has three communications centers strategically placed throughout New Mexico who provides services to New Mexico State Police and other Federal, State, and local entities. These dispatch services cover Law, Fire and EMS. With the upgrades with upcoming Computer Aided Dispatch technology, upgraded phone systems to include Rapid SOS, and Digital Trunking Radio systems, we strive to provide the best service possible to the customers we serve.
We are looking for candidates with the ability to remain level-headed and composed in chaotic, stressful, and sometimes heart-wrenching emergency situations, are organized and adept at multi-tasking, can think quickly, listen carefully, retain information, and communicate effectively and accurately.
What We Do
As a dispatcher for the New Mexico State Police, you will receive calls from the public, officers, and other first responders asking for assistance during any situation (emergency and non-emergency). No day is routine. If you are ready for a fulfilling, fast-paced career with excellent benefits, apply today to be a New Mexico State Police dispatcher. People will depend on your calm and firm voice to give instructions. Your ability to communicate clearly and effectively can make a difference in life-or-death situations!
Applicant Qualifications:
- Applicants must be at least 18 years of age with a high school diploma or GED and be able to accurately type 35 words per minute. Dispatchers will receive on-the-job training and be enrolled in the New Mexico Law Enforcement Academy Public Safety Telecommunicator three-week training program to become a fully certified dispatcher.
- Applicants must pass a background check, a drug test, and a hearing test. This position is 40 hours per week with the opportunity to work overtime. Must be a citizen or legal resident.
- Contact a recruiter for additional information and insight on the application process. They will help guide you through the State Personnel Office application process and keep you up to date on available positions. Email [email protected] or call one of the recruiters listed below.
Recruiter contact information
Location: Las Cruces
Contact: 505-629-3807
If you are interested in a dispatching position in the Las Cruces area. We would be happy to arrange a time for you to sit with us and learn more about the job. After successfully passing an initial background check, we can schedule an observation period for you to experience the role firsthand and determine if it is the right fit for you.
Location: Albuquerque
Contact: 505-316-3122
If you are interested in a dispatching position in the Albuquerque area. We would be happy to arrange a time for you to sit with us and learn more about the job. After successfully passing an initial background check, we can schedule an observation period for you to experience the role firsthand and determine if it is the right fit for you.
Location: Las Vegas
Contact: 505-652-8302
If you are interested in a dispatching position in the Las Vegas area. We would be happy to arrange a time for you to sit with us and learn more about the job. After successfully passing an initial background check, we can schedule an observation period for you to experience the role firsthand and determine if it is the right fit for you.
Day in the Life
Benefits
- Vision
- Medical
- Dental
- Retirement
- Paid Overtime
- After obtaining certification and completing probationary time, you will receive a salary increase.
Process
- Submit your application (if you need help with this please contact a recruiter)
- Visit one of our centers for a sit-a-long
- Register for and complete typing test
- Interview for the position
- Complete background
- Sign offer letter
- Complete Drug testing (job offer depends on passing the drug test)
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