Ad Age Help Center

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Subscriptions

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Billing or Renewal Status Inquiry
If you receive a notice from us after you have paid, it is likely due to correspondence crossing in the mail. However, if you receive a second notice after you have paid, contact us and include a copy of both sides of your canceled check. Delivery Problems

If you experience delivery problems with your print edition, contact us by e-mail or phone at 1-877-320-1721.

Subscribers Outside the U.S.

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Fax: 313-446-6777

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Subscriber Services
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48207-2912

Mailing Lists

Ad Age makes subscriber names available to companies whose carefully screened products we feel may interest you. To inquire about list rental, call the Merit Direct 914-368-1031.

Advertising

Whom do I contact regarding advertising or sponsorship?
Please contact Jackie Ghedine at [email protected] or 212.210.0725.

Targeted advertising
Various targeting is available through both print and digital products. Please contact your Sales Representative.

How much does an ad cost?
Different rates apply for different sizes and advertising frequencies. Please click on print or interactive to view a full rate card.

Production

I am running an interactive campaign on Advertising Age and I need production specs.
Thank you for choosing AdAge.com. Please see our interactive production spec information page. You may also contact Sherry Emard with additional questions at 313.446.0429 or [email protected].

I am running an ad in Advertising Age and I need production specs.
Thank you for choosing Advertising Age. Please Click here for print production spec information. You may also contact Kate Nelson with additional questions at 212.210.0230 or [email protected].

Classifieds

How do I place a print classified ad?
Advertising Age publishes every Monday, space for each issue closes the Wednesday prior at 1 pm EST. Click here for rates and specs.
E-mail the text of your ad to [email protected] for an exact quote or to reserve space.

Archives

I subscribe to Advertising Age do I have to pay for archives on the Web site?
No. As a subscriber to Advertising Age, you have full access to the archives as part of your subscription.

What is available through the Archives?
Advertising Age Print Magazine: 1992-Present.
Creativity Magazine: 1994-Present
Website News: 1995-Present
Madison+Vine: 2003-Present
Encyclopedia: 500 articles, 35 subjects http://encyclopedia.adage.com

The article I want is from before 1992. Where can I find it?
Please email Michelle Dopp at [email protected].

What if I can't find an article that I'm looking for?
For additional assistance in locating an article, you may contact Michelle Dopp in Crain's library at [email protected].

Data

How do I get included in the Agency Report?
Download the survey.

What if I have questions on DataCenter numbers?
For questions on data that you find in Advertising Age and AdAge.com, contact DataCenter at [email protected].

Licensing/Reprinting Ad Age Content

I'd like to reprint an article from the Advertising Age print edition or AdAge.com in a print publication or web site. Whom should I contact?
For hard-copy or electronic (PDF) reprints, please contact Laura Picariello at 732-723-0569 or [email protected].

Editorial

Is the content on AdAge.com the same as the print edition?
Yes, the full contents of Advertising Age are available for subscribers, however Advertising Age also delivers daily news that is constantly publishing and updating original news reports about the marketing and advertising business throughout each business day.

Is the full content of AdAge.com and Advertising Age weekly print edition searchable online?
Yes, you can use the search box in the upper right to search all content -- both print and online -- or use the advanced search page to search content by keyword, publish date and section. After your intial search, you can then narrow your results by article type and author.

Press Releases/Story Ideas

Where do I send press releases?
Press releases should be sent to Thomas Pardee. If you would like to send a press release to a reporter covering a specific category, you will find that information on our staff page.

How do I find out which reporter covers a specific area?
Check our staff page.

Letters to the editor?
Letters related to material in the weekly print edition or AdAge.com should be sent directly to:

Ken Wheaton
Managing Editor
Advertising Age
711 Third Avenue
New York, NY 10017
e-mail: [email protected].

How do I get the editorial calendar?
View the PDF.

How can I submit information related to upcoming special reports listed on the editorial calendar?
All news content in Advertising Age is produced by staff journalists. If you believe you have an item that might be of interest to the special report staff, you can submit it to Aris Georgiadis, Assistant Managing Editor, Advertising Age, 360 N. Michigan Ave., Sixth Floor, Chicago, IL 60601, 312.649.5294 or [email protected].

Do you accept bylined articles from corporate executives?
All news content published in Advertising Age is produced by staff journalists. Advertising Age does accept the submission of opinion pieces for its Viewpoint features. These should be submitted to:

Ken Wheaton
Managing Editor
Advertising Age
711 Third Avenue
New York, NY 10017
e-mail: [email protected]

Download Advertising Age's Guidelines for Outside Submissions PDF.

RSS News Feeds

How do I get my Advertising Age RSS New Feeds?
Visit Advertising Age's RSS News feeds page.

Digital Edition

Digital Edition Questions?
Visit the Digital Edition FAQ page.

Website Issues

Logging in / Your Profile

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See 'locate your password' below.

How do I change my e-mail address on your site?
Visit your profile page.
Login with the e-mail address / password you wish to change.
Change the e-mail address field and click submit at the bottom of the page.
You will now login with this new e-mail address as well.

I forgot my password. What do I do?
Visit the login page.
Click 'forgot your password'.
Enter your e-mail address and submit.
The password will be sent to the e-mail address you logged-in with.

How do I change my password?
Visit your profile page.
Login with the e-mail address / password you wish to change.
Enter your new password in both fields under 'Create a Password.'
And click to submit on the bottom of the page.

How do I change my personal information
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Change whichever information you choose on the page.
Click to submit on the bottom of the page.
(Please note this will not change your Print Magazine subscription info, only website info.)

What's the difference between registering and subscribing?
All articles on adage.com require a paid subscription. Registering allows you to sign up for any of our free emails, participate in polls or comment on stories. If you are trying to get to subscriber-only content, or wish to receive weekly copies of Ad Age, then you'll need to subscribe. We offer several different packages, so click here for all of our subscription options: Subscribe

We have created the Help Center to assist you in finding the answers to your questions and the appropriate contacts.

Please choose from the menu to the left or below.

We welcome your comments and suggestions. Please feel free to contact us at [email protected].

Renew a Subscription

Change of Address

You will need your customer number, which can be found on the mailing label of your magazine.

Billing or Renewal Status Inquiry

If you receive a notice from us after you have paid, it is likely due to correspondence crossing in the mail. However, if you receive a second notice after you have paid, contact us and include a copy of both sides of your canceled check.

Delivery Problems

If you experience delivery problems with your print edition, contact us by e-mail or phone at 1-877-320-1721.

Subscribers Outside the U.S.

E-mail or call: 1-313-446-1665.
Fax: 1-313-446-6777.

The Ad Age Group
Subscriber Services
1155 Gratiot Ave
Detroit, MI
48207-2912.

Mailing Lists

Ad Age makes subscriber names available to companies whose carefully screened products we feel may interest you. To inquire about list rental, call the Merit Direct 914-368-1031.

We welcome your feedback on the web and print editions. Please e-mail questions and comments to [email protected].

Please direct press releases to the appropriate reporter or editor on our staff page.

Send letters to the editor and corrections to [email protected]. Please limit letters to 250 words. Ad Age reserves the right to edit letters.

Additional e-mail contacts