Diane Scully
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Changing rating to 1 star. The $1 drink deal says it applies to 2 drinks for $1 each. But every time I get 2, the second drink rings in at full price. It has never done this before the latest update. Always been able to get both drinks for $1 each in one order. Even the verbage on the deal states that! The interface is not user friendly and has way too many steps to place an order. If you're trying to encourage people to use the app to save time and labor then make it more streamline!
319 people found this review helpful
McDonalds USA, LLC
May 3, 2024
Diane we are looking into the offer set up and are working to resolve it.
Jesse Dickey
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Food ordering apps that have multiple possibille locations should NEVER have a default location pre-selected. They should ALWAYS make you select a location. This is the ONLY way to make sure the user has the same location in mind, since they actually selected it themselves, as opposed to simply not choosing to change it. For various reasons, I keep ordering from a different location, and don't realize it until I am at the restaurant, then it is too late as you cannot cancel your order.
19 people found this review helpful
McDonalds USA, LLC
January 5, 2022
Don't give up on us yet, Jesse. If uninstalling and reinstalling your app doesn't help, then we'd be more than happy to assist you just reach out to us here: https://www.mcdonalds.com/us/en-us/contact-us/mobile-app-questions.html
Ashley Harvey
App does what it's supposed to mostly. The points are nice. "Free" items on occasion for the win! However. As of around a month ago, when I try to customize items, mustard isn't an item able to be removed or added. It just isn't in the list of items in customization menus. Had to toss my burger the other day because it was drowned with mustard that wasn't listed as an item on it. Had it been in the list, able to be removed, I would have done so. No longer ordering on app until this is fixed.
65 people found this review helpful
McDonalds USA, LLC
May 22, 2024
Ashley, the customization choices may be limited on the app since the location has control over them.
