After sale support

We take care of your website and online presence so that you can invest more time in focusing on your business goals.

There are plenty of reasons to opt for a site maintenance plan, but the biggest reason is for peace of mind. Our clients find that having someone “on call” when they require assistance, or encounter a problem, is priceless. If you don’t have expertise in the digital space, and you don’t have ongoing support, it can cost you. Technical difficulties can take days to fix. Also, hacking and content loss can set you back and see you lose sales. That’s why we developed our Website Maintenance Plans.

We offer yearly maintenance plans, which include WordPress-dedicated hosting, security monitoring and digital consulting. If something goes wrong with your site, you’ll have priority support to fix it as soon as possible. These plans also allow you to ask us to make small changes to your site. We know how busy you can be. This is great if you need us to update your images, or publish your blog post, or add a new feature. We can even arrange a custom plan for you to fit your needs.

Our Support Services Include

Dedicated Account Manager

Montly Evaluation Meeting

24/7 Server Monitor

Plugins Updates

Phone Support

Email Support

Security

Monthly Reports

While other agencies may leave you out in the cold after the project is complete, LightBlack has your back for the long term.

We have the in-house skills to cover your digital needs from design to development and beyond.

Make every interaction count. Even the small ones. They are all relevant.

Shep Hyken

Successful websites are those websites that continue to attract the right type of visitors and lead them down a path towards becoming a customer.

This requires consistent content publishing and monitoring of the website to make sure it is achieving its objectives. With this in mind, we are excited to introduce you our Client Support Plans. To keep your website improving we have designed three key plans. The plans specifically address the monthly tasks required to keep your site up to date and ahead of the rest. You don’t have to do much.