eClerx

In our latest article, we delve into the key tenets of implementing a successful digital supply chain framework. From technology integration to fostering collaboration, discover the key strategies for success in the modern era of supply chain management. Read here: https://hubs.la/Q02xBR_H0 #SupplyChain #DigitalTransformation #ImplementationStrategy

🎙️ Check out the latest episode of How to Grow Using AI, ML, and Intelligent Automation. Host Nicholas Cole is joined by Ana Di Grigoli, Manager of UX Design at Amazon Prime. Ana explores how technologies like AI enable designers to gain valuable insights into user needs and solve their problems. #Automation #AI #ImplementingAI #Podcast #eClerx Spotify: https://hubs.la/Q02z42vn0 Apple: https://hubs.la/Q02z3K1N0 YouTube:https://hubs.la/Q02z46L-0

Recently, one of our client’s—a global streaming leader—made history by hosting the biggest live-streamed event in US history. eClerx’s CX team helped our client prepare for and execute day-of-operations chat support to ensure a seamless streaming experience. We handled over +14K interactions throughout the steaming event, delivering an average +80% CSAT score. #Streaming #Sports #CXSupport

34% of travelers (https://hubs.la/Q02xNCdj0) used AI tools like ChatGPT to plan a trip in 2023. With its immense impact across customer journeys, generative AI should be a key investment for travel businesses. Offering predictive maintenance to detect potential issues with rentals and reservations, as well as unlocking opportunities for hyper-personalized packages and itineraries through powerful self-learning AI-chatbots, eClerx’s GenAI360 platform has the power to drive more efficient, seamless operations. Learn more about GenAI360’s capabilities and schedule a meeting with our domain experts today 👉 https://hubs.la/Q02xNycG0 #GenAI #Travel #Hospitality

Revolutionize your video creation process with ContentOps, powered by eClerx's GenAI360 Platform! Experience simplified video production in three simple steps: - Pick a Template - Add Your Content - Download Your Video Unlock efficiency and unleash creativity with our groundbreaking service. Contact us at [email protected] to book a demo and elevate your content strategy! #VideoCreation #Automation #Technology #Innovation #eClerx

Many organizations are only able to audit 2% of their customer interactions due to a reliance on manual evaluations (https://hubs.la/Q02xtgP10). To make the most of their data, brands need to invest in smart generative AI-powered QA that can process interactions faster and more accurately than humans. This will deliver deeper insights and increase agent compliance. Read our latest article to learn more 👉 https://hubs.la/Q02xtfG40 #GenAI #QA #ContactCenters

Unlock the Future of Supply Chain Management. Dive into our latest article and discover how organizations are revolutionizing their practices with a cutting-edge digital framework. Learn more about the core pillars, key success indicators, and foundational needs to create sustainable supply chain growth. Read here: https://hubs.la/Q02xNhzF0 #SupplyChain #DigitalTransformation

Despite their benefits, new generative AI technologies require investment, infrastructure changes, and skilled resources to manage usage. For industries like telecom, staying at the forefront of tech is vital, but it can be a challenge to adapt quickly. Having aided several major brands over the last two decades, eClerx has proven ourselves to be the partner of choice for digital transformations in the telecom industry. Our comprehensive consulting services help your organization every step of the way to ensure you have the right plan, technology, and staffing to make sure your transformation is clean and efficient. Discover more about how we can speed up your tech journey here: https://hubs.la/Q02xNk4J0

Market360, an eClerx technology, does it again! We’re happy to share that G2, the largest and most trusted software marketplace, has named Market360, our Digital Shelf Analytics platform, a leader across Retail Intelligence within their Spring 2024 report. Our badges include: - Leader Spring 2024 - Leader Asia Spring 2024 - Leader Asia Pacific Spring 2024 - Momentum Leader Spring 2024 - Users Love Us   Market360’s powerful, user-friendly analytics and insights capabilities are focused on delivering meaningful value to our clients, and earning this recognition is a welcome acknowledgment of our team’s continued efforts to deliver on this promise.   Read our full announcement here https://ow.ly/5tvs50RHpPy.

🚀 Transform the way you create videos with ContentOps, powered by eClerx's GenAI360 Platform! Our platform simplifies video production into three easy steps: - Upload Template: Choose from a variety of professional templates. - Upload Content: Add your unique content to personalize the video. - Export & Download: Obtain your high-quality video in no time. Embrace efficiency and creativity with our game-changing service. Contact us at [email protected] to schedule a demo and see how we can enhance your content strategy! #VideoCreation #Automation #Innovation #eclerx