X Premium FAQ and Support
How do I switch subscription tiers?
Upgrading and downgrading is currently only supported on iOS and web. How upgrading and downgrading works per platform is outlined below:
On iOS, if you upgrade to a higher priced tier, you will receive a partial, prorated refund for the remainder of your previous subscription if you switch tiers from the platform where you were previously subscribed, i.e., iOS. If you downgrade to another tier, your subscription and the associated features will remain through the end of the current billing cycle and then switched to the new subscription tier. When downgrading, you will not receive a refund for any portion of your previous subscription unless required by law. When downgrading, you will be charged for the price of the new tier starting at the end of your current billing cycle.
On web, if you upgrade to a higher priced tier, credit for the remainder of your previous subscription will go towards your account and automatically be applied to future payments if you switch tiers from the platform where you were previously subscribed, i.e., web. Your new subscription will start immediately. If you downgrade to another tier, your current subscription and the associated features will switch to the new subscription tier immediately. You will not receive a refund for any portion of your previous subscription, unless required by law. You will also be charged for the price of the new tier immediately.
Upgrading your subscription on the same day will not affect your ads revenue share.