Last replied Posted on by cmoreno8 21
Hello, I have a survey sent by Power Automate when an incident is closed. I used the Power Automate template and I added some logic to check if the invitation should be sent, but the Customer Voice box is the original of the template. In the Regar...
Last replied Posted on by Shaner2112 14
I have built a Power Automate flow that is triggered when a new Forms Pro Survey Response record is created. The flow updates the Regarding fiel...
Last replied Posted on by tomas coquimbo 5
Hi I'm developing a report with power bi and I need relationships between the msfp_surveyresponse table and the Contact table, but according to the documentation, the "from" field should be there, but it isn't. Could you please h...
Last replied Posted on by KW-08051007-0 5
Hello everyone, is it possible to customize the customer voice app itself?I would like to integrate the dynamics 365 'task' (activity) table dire...
Last replied Posted on by chris p84 70
Hi, I've had 2 surveys disappear from customer Voice in the last 2 months, has anyone had any similar issues? We definitely didn't delete them&nb...
Last replied Posted on by RoryB 5
I have several surveys that I can fully access the results to - both because I have been explicitly shared access and because I am an admin. I have a ...
Last replied Posted on by AM_CRC 7
Hi! My Customer Voice Survey is not loading. After I created the survey I copy the link to view the version the end user would see and the page keeps load then eventually times out. 1. I first clear my browser history and got the same result. 2....
Last replied Posted on by NicoSun 42
Hello,I am trying to evaluate a Customer Voice response in a Case. The goal is that customers receive a Customer Voice survey to ask if their issue is solved or not. If it is solved, the case should be closed automatically. Does anyone have any id...
Last replied Posted on by Boudewijn 47
Is there a way to update/write/generate survey questions by using an api? It seems like these questions are read only in Dataverse.
Last replied Posted on by Community Member Microsoft Employee
Hi,We have been sending customer voice surveys via Dynamics marketing to contacts in the dataverse. Taking this approach allows us to view the contact that have responded in Customer Voice. In a similar survey we sent out recently, we noticed that...
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