Open Bug 1199570 Opened 9 years ago Updated 2 years ago

Update not possible, not enough system permissions

Categories

(Toolkit :: Application Update, defect)

40 Branch
x86_64
Windows 7
defect

Tracking

()

UNCONFIRMED

People

(Reporter: support, Unassigned)

Details

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(1 file)

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:40.0) Gecko/20100101 Firefox/40.0
Build ID: 20150812163655

Steps to reproduce:

Rolled out Firefox from WSUS-Server to over 100 clients via CMD-Script and WSUS-Package-Publisher. The script contains this command: "FirefoxSetup31.0.exe -ms"
Every user has the same system rights in windows. (normal user | windows 7 64 bit) 


Actual results:

On 2 clients the update prompts the attachted error message wich says: You have not enough systemrights to install the update.
But the product version is up to date: 40.0.2.5702


Expected results:

Like the other 98 Users the update should have installed silently in the background without any prompt.
At the moment every client runs with product version 40.0.2.5702
OS: Unspecified → Windows 7
Hardware: Unspecified → x86_64
Component: Untriaged → Microsummaries
Component: Microsummaries → General
Component: General → Application Update
Product: Firefox → Toolkit
Is this bug still an issue for you on Firefox 44?
Flags: needinfo?(support)
Yes it is. Last occurrence 3-4 weeks ago.
Version at this moment: 44.0.2
Only the two mentioned clients are affected.
Flags: needinfo?(support)
Severity: normal → S3
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