Leading AI Transformation: Moody's | Microsoft

As an integrated risk assessment firm operating globally, Moody’s Corporation has been helping organizations make better decisions through data for more than 100 years. With a belief that understanding risk is the best way to get ahead of it, Moody’s is on a mission to deliver bold, clear, and perceptive insights based on rich data, expert analysis, and robust tools supported by groundbreaking technologies.

Working with Microsoft, Moody’s is developing new generative AI-powered solutions to meet its mission, leveraging large language models (LLMs) to generate ideas and reasoning to help its employees and customers around the world decode risk and unlock opportunity.

Moody’s Copilot, an internal copilot tool built on Microsoft Azure OpenAI Service, has been rolled out to all Moody’s employees. The technology allows users to rapidly synthesize vast amounts of Moody’s research and data, and 94% of surveyed employees reported gains in their productivity.

In December, Moody’s launched Moody’s Research Assistant, a first-of-its-kind search and analytical tool that helps customers generate new insights from the breadth and depth of Moody’s credit research, data, and analytics. Based on observed metrics during the pilot period, Moody’s Research Assistant could save users over 25% of their time spent performing the typical tasks and functions of a financial analyst. 

In addition to growing its adoption of generative AI capabilities, Moody’s is enriching the employee experience by using Microsoft Teams to enhance collaboration, productivity, and communication. This allows employees to stay within the flow of work throughout their daily activities while gaining access to the critical information they need—including use of Moody’s Copilot directly within the Teams platform. Microsoft is continuing to work closely with Moody’s to create even more value and engagement by making content more discoverable through the adoption of Microsoft Fabric—an analytics platform for end-to-end data management.

Together, we are creating innovative offerings that enhance insights into corporate intelligence and risk assessment by combining the power of Microsoft’s cloud and AI technologies with Moody’s proprietary data, analytics, and research. “I would say this is one of the most energizing, most interesting, maybe most inspiring moments certainly in my career, I think maybe of our generation,” said Stephen Tulenko, President of Moody’s Analytics.

To see how Moody’s is driving pragmatic AI innovation to empower financial services, capital markets, and help shape the future of industry, check out the video above with Stephen Tulenko.