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Before adopting the Valer solution, Kern Medical's #PriorAuth processes were plagued by inefficiencies, manual interventions, increased prior authorization-caused denial rates, and more. In 2022, the acute care teaching center partnered with Valer to automate its prior auth workflows, create operational efficiency, and exceed its prior auth benchmark goals. The results include: • Improved prior authorization-caused denial rate from 17% to 2% • Increased authorization resolution rate from 68% to 97% • Reduced workload of 2 full-time employees, enabling reallocation to a separate under-staffed team Want to learn more? Check out the full case study here: https://hubs.la/Q02wFWT10

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