Trustpilot’s Post

In this week’s The Numbers, The Wall Street Journal's Josh Zumbrun cites our research as he explores the impact of online fake reviews. Read it here: https://lnkd.in/e34xVtFs Want to learn more about the pervasiveness of online fake reviews? Watch this explainer about our research for the Department for Business and Trade: https://lnkd.in/dFtScxRa

This white paper takes a deeper dive into the analysis of the final Consumer Duty rules as they pertain to digital engagements. In it, you will find information for financial institutions as to how they can best leverage cutting-edge technology to ease the regulatory burden and promote consumer protection. Download it here

Want to learn how you can minimise negative reviews, then visit our page https://lnkd.in/gcuB8phM and I'll explain how

This white paper takes a deeper dive into the analysis of the final Consumer Duty rules as they pertain to digital engagements. In it, you will find information for financial institutions as to how they can best leverage cutting-edge technology to ease the regulatory burden and promote consumer protection. Download it here

How do you stop fake reviews? And what’s the cost of false reviews to consumers and companies?     📖 The UK’s consumer champion, Which? have published a report on Tackling Fake and Misleading Reviews. We were pleased to be consulted on the issues as industry experts.     Amongst other things, they’ve recommended that review providers take a serious look at their: ✅Verification process  🎨 Platform design, and   🚫Pre and post-content moderation, as methods for reducing risks of fake reviews.     👉🏾 Our very own Chief Customer Officer, Kim Burgess, shares her thoughts on the report.     Keep reading to find what the report means for consumers and businesses:    The Which? fake reviews report – and what it means for you | Feefo https://lnkd.in/ezvaNneZ #Verifiedreviews #Fakereviews #WhichReport 

Fake reviews. Invented scarcity. Manipulating consumers to share more data than needed. Many popular websites and apps use dark patterns. Maintaining consumer trust requires awareness and attention to these harmful practices. Learn more from ISACA Now blog author Kane Porter: https://bit.ly/3Mcwwg9

Measurement is an essential tool for scrutiny, assurance and accountability – but it’s easy to get it wrong. How do you know you’re measuring the right things? And what are the consequences when you’re not? Read more in our latest newsletter 👉 zurl.co/f0ln

As you’ll know, the deadline for implementing the Consumer Duty is rapidly approaching. We’ve created a handy guide to everything you need to know here: https://hubs.li/Q01XqxP-0