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We’ve been traveling across the country for our #HXSeminarSeries where we spend time with our partners and clients and share insights about the #HumanExperience in healthcare. Our stops this week: New York and Pittsburgh! This week’s agenda is filled with all things patient experience—exploring trends in patient and consumer experience, AI’s role in CX, brand loyalty, and more! A BIG thank you to everyone who attended, collaborated, and shared their ideas and stories so far. We can't wait to continue the conversation around the country! 📸 Check out some of our favorite moments from our New York session below! Missed this session? See which cities we’re heading to next: https://lnkd.in/eSipkH56

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Pranav Desai

SVP and GM, Consumer Experience Solutions at Press Ganey

4w

Can't wait to showcase the intersection of brand loyalty, #CX and AI in healthcare to our client partners in Pittsburgh tomorrow. #HXSeminarSeries

Seanna-Kaye Denham Wilks, Ph.D.

I transform people, places, and processes. Chief Experience Officer l Wellness Advocate l Clinical Psychologist | Fellow, America’s Essential Hospitals | Fellow, Planetree Person-Centered Care

4w

I definitely took a lot of notes. Time well spent!

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