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🌟 Excited to share insights from Mitch Mann, VP of Member Services at Maxor National Pharmacy Services, LLC, on cultivating a culture of success in contact centers! 💼 Mitch, with over 35 years of customer experience, emphasizes the pivotal role of people and culture in driving contact center excellence. 🚀 In our Agent of Change Spotlight, Mitch dives into his bottom-up leadership approach, highlighting the significance of aligned teams and a positive work environment. He shares invaluable tips for fostering and sustaining a thriving culture, transforming contact centers into collaborative hubs that drive revenue. Read the full story here: https://ow.ly/CW0Y50RzON9

Creating a Culture of Success: Lessons in Contact Center Leadership with Mitch Mann

Creating a Culture of Success: Lessons in Contact Center Leadership with Mitch Mann

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