🌟 Excited to share insights from Mitch Mann, VP of Member Services at Maxor National Pharmacy Services, LLC, on cultivating a culture of success in contact centers! 💼 Mitch, with over 35 years of customer experience, emphasizes the pivotal role of people and culture in driving contact center excellence. 🚀 In our Agent of Change Spotlight, Mitch dives into his bottom-up leadership approach, highlighting the significance of aligned teams and a positive work environment. He shares invaluable tips for fostering and sustaining a thriving culture, transforming contact centers into collaborative hubs that drive revenue. Read the full story here: https://ow.ly/CW0Y50RzON9
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Now that we’re Vidl Work, how exactly do we work? Through customized hands-on, heart-led human experiences, our process helps organizations function at full capacity by delivering on all three components of a thriving workplace: energized people, connected teams, and courageous leadership. Here is a quick assessment tool to get you thinking about your team or organization through the lens of these areas. https://lnkd.in/gEqGGeZU
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Are your resources working as hard as you are? In any successful organization, there are two essential roles: the Builders, who are focused on innovative strategies and growth, and the Maintainers, the pillars of consistency and structure. Getting the right balance of work distribution between Builders and Maintainers, while maximizing your available resources, is where true leadership shines. This integrated approach leads to sustainable growth and progress—an organization that not only runs, but thrives. Click the link below to learn more about the power of resource management in leadership roles and the success of an organization. To find out more about your own resource management style take a sample of our S.P.A.R.K. Assessment here: https://lnkd.in/gQ753tJu P.S. Share the assessment with your team to learn more about your team DNA!
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Pop the champagne, we're rewriting the rule book on leadership! Gone are the days of one-way dialogues and outdated hierarchies. At C2C Group we're constantly stirring the pot, adding our unique blend of innovation, passion and inclusiveness to the leadership brew. Just like a good vintage, leadership doesn't age, it matures. It's not about barking orders from the deck of a ship. It's about fostering a collaborative environment, where ideas flow like champagne bubbles and every team member feels valued. Our vision? To create a leadership model as irresistible as a bottle of your favourite bubbly, sparking joy and motivating teams to strive for excellence. Let's raise a glass to a new era of leadership, one where everyone's potential is uncorked. Are you ready to celebrate this journey with us?
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Carolyn Block Ellert's leadership philosophy centers on continuous growth, empowering agents with autonomy, and fostering a supportive culture that values collaboration. "Potential often outweighs experience," says Carolyn, emphasizing the importance of nurturing natural communicators with a personal touch. For those ready to lead, Carolyn's blueprint in today's episode of Breaking Ground offers a strategic approach to team-building, emphasizing adaptability and a commitment to continuous learning. Her methods serve as a guide for new agents aiming for leadership, ensuring their teams are well-equipped to excel in the dynamic real estate market. Check it out at the link in the comments!
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Digital Marketing Strategy & Transformation | B2B/B2C/D2C Brand Marketing | Content Dev | Strategic Communications | Employer Branding | Media Relations | Reputation, Crisis, ESG, DEI, & HR Comms | HRIS | US-Global
I learned from my leadership certification with John Maxwell that aligning internal and external communications in today's interconnected business landscape is not just strategic — it's essential. By fostering a collaborative environment, organizations can craft external messages that resonate with their audience, enhancing market presence. Such synergy ensures that all team members are informed and invested in the company's narrative, turning employees into ambassadors and driving collective success. 🚀🚀🚀
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We believe in purpose-driven leadership. Like any other employee, executives are seeking meaningful roles that align with their values and purpose. We match visionary leaders with organizations that share a common mission, driving positive impact in the business world and our local communities. See how Humanis is doing search differently: https://buff.ly/3q2lwKz
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This session features some awesome Southwest Airlines Leaders! You won’t want to miss it!
Mark your calendars for Thursday, October 5, at 12:30 p.m. CT for a free virtual roundtable, Nurturing Culture: Inspiring a Positive Culture in Every Organizational Role. During this 60-minute online event, Southwest Leaders will provide practical insights on nurturing a positive Culture in every organizational role by exploring topics around consistent, intentional Leadership, accountability, and communication. Hear from the following Leaders on how they nurture a positive Culture: ● Whitney Eichinger, SVP Culture & Communications ● Steve Goldberg, SVP Operations & Hospitality ● Tennina McAnany, Station Director Midwestern Region ● Nan Barry, VP Executive Office Register here:
Welcome! You are invited to join a webinar: Nurturing Culture: Inspiring Positive Culture in Every Organizational Role. After registering, you will receive a confirmation email about joining the webinar.
us02web.zoom.us
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🎧 The world's top employers invest in their people strategy, and a significant part of that strategy is talent development. Listen to Wendy Foong, Chief People Officer of Inchcape Asia-Pacific, as she shares their story, in this episode of 𝗧𝗵𝗲 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗼𝗳 𝗧𝗮𝗹𝗲𝗻𝘁: #TheBusinessOfTalent #Leadership
The Business of Talent: Inchcape APAC and the power of EVP
peoplemattersglobal.com
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🏆CEO of Canadian Business Of The Year 2022 ⭐️ Dot Connector ⭐️ Investor 🏆North American Executive Coach Of The Year ⭐️ FIXED Bike Race Junkie ⭐️ Sales, Marketing, Leadership ⭐️
In working with over 50 CEOs/VPs so far in 2024 on marketing, sales, and leadership, here's what I have witnessed. This is how to ruin your culture: - Attempt to manage people instead of processes. - Never let them “win”. - Never compliment an employee without adding “But couldn’t you have done just a little more?”, Make sure you add your opinion on how they should do things. - Making them wrong, instead of dedicating time to educate them. - Explain the how and not the what. - Let them create whatever culture they want to have.
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