Christian Novosel’s Post

This weeks WestJet Leadership Summit 2024 was wonderful. So many inspiring leaders, that make our company such a great place and that are dedicated to our guests every day! I was honoured to give a Technology Update alongside Diederik Pen and Tanya Foster showcasing the progress we have make in the last months towards keeping our operations punctual, efficient and improving both our guests and #WestJetters experience with #digital #technology. And what a range of technology we could showcase, from Self-Service within our App, to modern TechOps platforms, from Computer Vision at gates to workforce planning applications.

Today, we marked a significant milestone in our digital transformation journey with our inaugural Digital Innovation Awards. It was an inspiring event where we celebrated the remarkable achievements of our Digital Champions— dedicated WestJetters who leverage digital mindsets and behaviours to drive our business forward! We introduced five awards aligned with key behaviours crucial to successful digital transformation, from Bravehearts to Builders, Intrapreneurs, Storytellers, and Disruptors. Each award reflects traits essential to our success and our winners epitomize the innovation, pragmatism, efficiency and excellence that defines WestJet. A special thank you to everyone who contributed to making this event possible at the Aerospace Innovation Hub (Innovate Calgary & The Calgary Airport Authority). Together, we are reshaping the digital landscape and redefining what's possible. #DigitalInnovation #DigitalTransformation #DigitalMindset

Join our growing product management team and help build a radically digitalized airline. Join us as Senior Analyst Product Steering and ensure we focus our attention to the most impactful features, to improve our guest experience and operational stability!

Thrilled to speak on behalf of WestJet today at the opening of Calgary’s new Aerospace Innovation Hub at YYC together with partners from the University of Calgary, The Calgary Airport Authority, OCIF, Chapter.AI, Innovate Calgary and Calgary Economic Development. The Aerospace Innovation Hub will create a space for startups to develop world-class aerospace technology right here in our home base of Calgary. Being located at the Calgary International Airport, the opportunity for start-ups to leverage real-world insights and work hand-in-hand with industry, is a potentially game changing moment.  Today’s announcement helps to cement Calgary’s position as a global leader in the aerospace and advanced manufacturing industry, unlocking new opportunities for the City, our guests, employees, and partners. https://lnkd.in/gbs8jNJ2

Be our next "Director Product Management" at WestJet We are passionate about Digital Transformation, building cutting edge products and love data & aviation! Join the WestJet Digital Team and help transform the airline industry. As Director Product Management you are accountable for the creation, wellbeing and improvement of all our guest facing digital products and channels and can make a real difference to our guests and WestJetters! Join us and love where you’re going. #digitalproducts #productmanagement #scrum #agile

Solving Real Business Problems in Real Time – Digital Day 2023 #hackathons It’s amazing what we can achieve in 4 focused hours! We challenged our teams to work on business problems where, with the right people at a table, we made real progress in a short amount of time. In true WestJet fashion, our business stakeholders and technology teams leaned in together and tackled 6 different business problems. In just 4 short hours, we automated a 52-hour task to 30 mins that puts our Ops Performance team in control of turn updates, we tested IoT ability to count capacity at our Elevation Lounge, and we created a workflow that assesses the people impact of a new technology change. We engaged and connected with multiple stakeholders in one day and can now move these solutions forward to their next stages. Another powerful demonstration of a #digitalcommunity partnering to rapidly accelerate our #digitaltransfomation.

Dashboards in an Hour What can you get done in an hour? At this year’s Digital Day, we explored what could be achieved by connecting a Business Stakeholder with a Data Visualization expert for just 55 minutes. Bringing a data set or reporting challenge to the scheduled session, they started their task together. We (and they!) were amazed. In just under 5 hours, we facilitated 23 dashboard creation sessions with estimated savings of 3000 productivity hours annually, so our WestJetters can focus their valuable time on using the data not finding the data! An impressive return on investment! Enabling our people to increase their productivity with data visualization, allowing them to focus on higher value work and increasing their comfort with Digital tools is making a difference to our business. Using Data Visualization tools like Tableau or Power BI puts information into the hands of decisionmakers faster and with richer insights; critical to ensuring WestJet continues to grow as a competitive airline delivering high-quality, low-cost flights to Canadians. #Digital #datavisualization #data

What an honour to host WestJets second Digital Day today. More than 1000 people from WestJet, Sunwing and many of our technology partners came together to demonstrate how we can reduce our CASM, increase efficiencies and automate business processes. What a great partnership! Thanks for all who participated in this event. The atmosphere was amazing, and it was stunning to see what solutions can be built live, during the day, getting the data & information into the hands of WestJetters to take better decisions and drive our success. Ranging from simple dashboards, process mining, large language models, towards conversational AI and hyper-personalized guest offers - Digital Day showcased how our radical digitalization journey, makes us more resilient, efficient and improves our guest experience. #DigitalDay #WestJet

Very grateful for the honour to represent WestJet this morning, at the CIBC Run for the Cure in Calgary, in support of the Canadian Cancer Society and celebrating 10 years of partnership and impact in 2023. I was joined by my family today, all participating in the run. Thanks to everybody, who helped us in surpassing this year’s fundraising goal. Honoured to meet people like Anna today, who’s dedication will allow us to keep up the fight and prevail at last. I am humbled to work for a company supporting this great cause. Thank you all for letting us come together in partnership, to honour and celebrate loved ones, and to make a real difference for all Canadians impacted by breast cancer.