Louie Banta’s Post

20 training classes in June 2024! Powered by Team LJMB Training! (Arguably) The most productive training company in the Philippines! God help us in our 32 classes in July! + Fully booked August & September! Bring it on! #GreatWork Laraine John Jomar Rhea Shekinah Sean Joana Ian Storm Kim Drei

Are you a ‘speaker,’ a ‘facilitator’, or a ’trainer’? SPEAKER or Lecturer ... Tells the audience the what, why & how ... Gets questions from the audience ... Gives the audience answers ... Controls the flow of the ‘lecture’ FACILITATOR ... Asks the group - “What is your goal?” ... Provides a discussion structure ... Asks the audience the 'right questions'  ... Draws out the ' right answers' from the group ... Directs the flow of the discussion so the group can achieve its goals Sometimes, I am a speaker Giving 1-hour talks to big groups attending conferences and conventions. Sometimes, I am a facilitator Leading small groups in their planning workshops, teambuilding, and conflict resolution sessions. As a trainer or learning & development (L&D) professional, I wear both hats. So I can ensure my learners in the class acquire the target KSAs (knowledge, skills, and attitudes), I need to wear these 2 hats in leading a 1-2-3 day class: Lecturer: I present concepts and their practical application.   Facilitator: I manage learning discussions and experiences. Expand your skill set. Speak. Facilitate. Train.

“All leadership is change leadership” (Randy Pennington) Thank you, Ubiquity Global Services Phillippines Inc., for entrusting your 2-day change leadership planning workshop with Team LJMB Training! Grateful to you Emily A. Bais for your continued trust and confidence! #GreatWork John Laraine Joana Kim JJ Ian Drei

Don’t lose the lessons! Kodak Nokia Blackberry Blockbuster CDR-King Toys “R” Us Tower Records Digital killed the film & a lot more Online hit brick & mortar businesses Self-service reduced F2F interactions AI is making routine work obsolete Individuals, Teams, Organizations The choice is clear Adapt & Thrive Lead & Change the Game or ‘Die’

Don’t let your new people leaders “sink or swim”! “I was promoted without training” “I was thrust in the position without any preparation” “I got promoted thinking that my technical skills matter most” “I got promoted and thought that I should be the best in doing the job” “I was promoted then left alone to figure out how to lead” Heartbreaking 💔 Some may know “how to swim” Some may not & just struggle & “sink” When promoting people to people manager posts, give training & coaching the soonest When you are being promoted, demand for training & coaching the soonest ———— Shout out to my client yesterday, Kalinisan Chemicals, in their continued investments in people and leader development!

“I’m gay” The one I hired in 2013 said “I care more about how you perform, and how you treat our clients and your teammates”, I replied I have hired, trained and worked with more than two dozen LGBTs in my company’s 19 years in the business Some, I can tell Some others, I can’t “I’m a lesbian”, shared another in 2012 “I have a feeling. Thanks for telling me. You are safe here. Performance & behavior is all that matters here”, I said. Celebrating Pride month and thanking all my LJMB teammates past and present who are members of the LGBTQ Community Reminding everyone that we hire and develop people for their talents & contributions not for their gender orientation

Never too late to complete what you started Every Sunday for the last 36 months, I scramble to ensure my weekly online MBA assignments are submitted before 12mn Today, I can rest My 3-year journey with Jack Welch Management Institute’s (JWMI) online MBA program ended this month 12 courses (with a Capstone project) DONE! At 51 yrs old! Started my Master’s studies 31 years ago Finished all academic requirements But failed to complete my thesis The goal was parked Then forgotten In 2021, I saw a LinkedIn ad for JWMI 3 years just went by! It was chaotic squeezing study time with the 15-20 training classes I deliver for clients each month What’s good about taking up an MBA at a later stage in life is that your deep work experience makes it very easy for you to understand lessons & complete projects I was able to ‘connect the dots’ much faster Can’t wait to march in Washington DC! Proud Filipino to graduate from JWMI Yes, the 4.0 perfect GPA is one thing But becoming a better business leader That gave this JWMI journey greater meaning It’s never, never ever too late to complete what you started

Join me in my next FREE F2F Leadership Training Class on July 13, Saturday, 2-6pm Assumption College, Makati Session 5: “Motivating People” 110 slots out of 350 already taken 240 more to go Register now! See registration details in our Facebook Group, Leadership Improvement through Free Training by Louie Banta:

… because the customer is the reason for our existence… Thank you Edsa Shangri-La for having me speak in your “Customer Experience Day” today!