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First, Happy 4th to those who celebrate! 🇺🇸🎇 Enjoy the Wednesday hangover. Now let’s dig into today’s learning about the social media platform we all know and love (or love to hate now): Reddit. They’ve been going through some things lately, to say the least. They made changes to their data API, and let's just say it didn't go down as smoothly as a cold beer at a July 4th BBQ. So, what went wrong? Well, Reddit decided to change their API pricing, which would have cost someone like Christian Selig, the developer of a popular Reddit client called Apollo, a minor $20 MILLION per year to run his app. Yeah...no. This led to a lot of third-party Reddit app developers sharing similar concerns about their future. And rightfully so. It was like a domino effect of worry and protest. So, what does this have to do with you as a small business owner? The key takeaway here is the importance of communication and considering the impact of your decisions on your stakeholders, e.g. your customers. Reddit made a significant change without effectively communicating with the developers who would be most affected. This led to protests, app closures, and a whole lot of unhappy people. So, if you're a small business owner, ALWAYS consider how your decisions will affect those who rely on your business. Before making a big change, communicate with your stakeholders, whether they're your customers, employees, or partners. Get their input, address their concerns, and make sure they feel heard. And remember, timing is everything. Reddit's changes came into effect on July 1, leaving developers scrambling. When implementing changes in your business, give people ample time to adjust. Keep the lines of communication open, consider the impact of your decisions on others, and always, always, always make sure you've got the timing right.

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