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Happy Wednesday folks! Adaptive practices drive value, support innovation, and position your company perfectly to support customer loyalty. Check out the best practices criteria for Future Fit Strategies from the inaugural Forrester Technology Strategy Impact Awards — and make sure to submit to this year's Awards!

 🚀 Out today! The 6th edition of Thread, the Kin + Carta quarterly magazine. In this issue, you'll find a new instruction manual for commerce - designing intelligent customer experiences leveraging a new set of guidelines - and terminology. ❤️ From crush to commitment - using data to nurture real customer relationships 🎵  Pitch perfect - how modern brands deliver harmonious customer experience 🌟 The road to gold - 5 steps to elevate your customer loyalty program Explore exclusive insights and practical advice around the latest trends and innovations in commerce, including the power of personalization to go beyond transactions into customer centric interactions. 🔗  https://bit.ly/3sDaP2r  #Thread

Different for the sake of being different? We don't think so! With marketplace models already disrupting fields as diverse as logistics, learning and financial services, Professional business services – previously laggards in adopting client-centric platforms – are now set to benefit from the advantages they bring. Portevo is championing a client-centric model that better links client project needs with the best independent consultant expertise, thanks to a combination of project scoping tools and algorithm-powered client-consultant matchmaking. If you want access to verified expertise while side-stepping the time, cost and hassle of traditional consulting engagement, then we think this may be what you're looking for. Learn more here: https://buff.ly/3Iii8l0 #futureofwork #expertise # markeplace

Customer Innovation Day brings you the expert insight and technology previews you need to deliver Business Not-As-Usual. Check out some of the great guest speakers and industry defining topics on the agenda next week. Register here: https://bit.ly/47GlPLe #technology #innovation

Greg Boullin of Mastercard and Nitzan Shaer of WEVO took the stage at Product-Led Summit in New York City to share their invaluable insights and experiences in leveraging customer experience metrics to innovate and secure the product design processes. Their approach highlights the importance of integrating CX insights right from the start, ensuring products not only meet but exceed customer expectations. It was a deep dive into how data-driven decisions can lead products to success in today's competitive landscape. This presentation is a must-reflect for anyone in product design and innovation. How are you incorporating customer feedback into your development process? Share your thoughts and experiences in the comments below! #PLAConference #ProductDesign #CustomerExperience #Innovation #Mastercard #WEVO #CXMetrics

Are you leveraging the full power of your data to drive operational efficiency and customer satisfaction? If not, there's never been a better time to get started. European enterprises are taking charge, and Fivetran is here to help. With our platform, you'll gain the automation, reliability, and scale needed to thrive in today's data-driven world. So why wait? Check out our latest blog to learn more about how Fivetran is enabling innovation for European enterprises:

Are you leveraging the full power of your data to drive operational efficiency and customer satisfaction? If not, there's never been a better time to get started. European enterprises are taking charge, and Fivetran is here to help. With our platform, you'll gain the automation, reliability, and scale needed to thrive in today's data-driven world. So why wait? Check out our latest blog to learn more about how Fivetran is enabling innovation for European enterprises:

Are you leveraging the full power of your data to drive operational efficiency and customer satisfaction? If not, there's never been a better time to get started. European enterprises are taking charge, and Fivetran is here to help. With our platform, you'll gain the automation, reliability, and scale needed to thrive in today's data-driven world. So why wait? Check out our latest blog to learn more about how Fivetran is enabling innovation for European enterprises:

Are you leveraging the full power of your data to drive operational efficiency and customer satisfaction? If not, there's never been a better time to get started. European enterprises are taking charge, and Fivetran is here to help. With our platform, you'll gain the automation, reliability, and scale needed to thrive in today's data-driven world. So why wait? Check out our latest blog to learn more about how Fivetran is enabling innovation for European enterprises: