It’s not only the amazing team I get to work with every day, but the visible impact we see thanks to our projects. Check out Raffi’s amazing newsletter and learn more about what we do at Emerson.
The engineering team at Emerson Collective is a big reason why I’m technically optimistic. So in this week’s Technically Optimistic newsletter, I do something I haven’t done before: I write about what I actually do! https://lnkd.in/gZBSNQ2q Our engineering team is always working on amazing projects that support our partners, helping them to upskill their organizations, looking for opportunities to use technology to accelerate the good work they are doing. We do this by listening to what they need, building connections and relationships in their fields, and then finding or developing the right technology for the right problems. Most recently, we find ourselves building AI assistants focused on supporting the people who help migrants apply for legal asylum. Do legal aid societies need chatbots? And are chatbots — those hallucinating, overeager-to-please powerhouses that one of our partners recently compared to teenagers — the right technology for a task that can have grave consequences for people and their families? By following our design principles, I believe that we created a human-centered approach. I laid out these four principles in the newsletter. I hope that you’ll read them — and, ideally, steal them when developing your next product. Because these “products” shouldn’t just be about the programming: They should be designed with the user’s humanity in mind. Please let me know what you think! Write to me at [email protected]. And check out Episode Three of the podcast: “Your Data, Your Vote.” https://lnkd.in/gXJckbsY