Discover 15 proven Fixed Ops Best Practices to boost the Average Repair Order Amount at your dealership. https://lnkd.in/gjVphdcH Ryan Maher, Lucas Oliveira, Hunter Swift, Michael Murray, Loren Stewart, Iain Bridges, Daniel B. Mule' #FixedOps #ServiceDepartment #RepairOrder #Recalls #VehicleRecalls #BizzyCar #NHTSA #NADA #Dealership
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Now more than ever dealerships need to ensure that calls are being answered. Read Orca's new blog on why and how we can make a difference to your automotive business! #remotereception #callanswering #calloverflow #247support #nevermissacall #howmuchisonecallworth #ukbasedcallanswering
Car Dealership Call Answering Services
https://www.weareorca.com
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Have you seen the news? Cox Automotive Inc. recently reported improved satisfaction with the overall vehicle shopping and buying experience in 2023 in their annual Car Buyer Journey (CBJ) Study. The increasing options for researching and evaluating cars online has certainly helped improve the #carbuying experience but what stands out to us are the interactions that generate the highest praise: 🚗 The test drive experience (82%) 🔑 Vehicle pick-up and delivery experience (79%) 👩💼 Interaction with the sales team (77%) See the theme? Human-to-human interactions have the biggest impact on the #customerexperience. Which begs the question: Why stop offering this level of #customerservice once the car rolls off the lot? Learn how our team can help your #dealership answer more calls, book more service appointments, and drive profitability (and satisfaction) through our professional representatives by visiting our website. https://customertraac.com/ #automotivebdc #dealershipsuccess #dealershipcallcenter #serviceappointments #fixedops #fixedoperations #cardealership #cardealers
Automotive BDC | Inbound & Outbound Call Center | Customer Traac
https://customertraac.com
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If you're tired of dealing with slow vehicle transport deliveries and subpar customer service from your current transport company, Team Alex is here to help. Our team specializes in transporting vehicles for dealerships all across the country, whether it's a single dealer-to-customer transport or multi-unit transport from auctions. We're dedicated to providing fast and reliable transport deliveries, along with exceptional customer service that you can always count on. Don't settle for less when it comes to your vehicle transport needs. Contact Team Alex today and see why so many dealers trust us for all their transport needs. With Team Alex: 🔶 Quoted Price – Locked in for 7 days 🔶 No Annoying Sales Calls – We respect your time 🔶 Dedicated Texting – Average response time 60 Seconds 🔶Amazing Customer Service 🔶Informative Videos & Tips Contact us today and see why so many dealers trust Team Alex with their transports. Alex Lopez & Team-Alex Dealer Transport Specialists [[ LIVE CHAT ]] 📱 Text: 954-933-8329 ✅ Alex Lopez and Team Alex are independent agents of ShipYourCarNow LLC. To get the “Team Alex Experience,” contact us directly. #automotive #automotiveindustry #carhaulers #onlinebusiness #onlineretail #dealership #dealerships #auctions #carshipping #fleet #fleetmanagement #fleetmanagers #shipyourcarnow
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🚗 Attention Auto Dealers! Elevate your customer experience with 5 actionable steps to boost transparency and trust. Learn how to strengthen customer relationships and drive car sales in our latest blog post. https://hubs.ly/Q02pp3t60 #CarDealers #CustomerTrust #Dealerships
5 Actions That Build Trust and Transparency in the Car Buying Experience
https://kpa.io
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TRUST is the cornerstone of any successful business, especially in the auto industry. Doing right by your customers is a non-negotiable. Be honest and transparent in all your dealings. Provide clear information about pricing, warranties, and any potential issues with a vehicle. Offer high-quality vehicles and service. Stand behind your products, and customers will stand behind you. Encourage customer feedback and actively use it to improve your dealership's operations. #customerwhotrust #bealegend #businessdoneright #leaderslead #carsales #automotiveindustry #highvalue #highquality #highintegrity
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Dealerships are not on an island free of competition. In fact, many are struggling with a retention problem that leads to escalating customer acquisition costs, decreased service revenue and a broken link to new vehicle sales. It's also leading to lost revenue, as owners migrate to aftermarket providers and other retail outlets as soon as the warranty runs out. It also coincides with the period when vehicle servicing is most profitable. There's a better way - TraXtion! Let us show you how to deliver a better customer experience while selling more tires, wheel alignments and other around-the-wheel work. #GoTraXtion #dealerships #fixedops #fixedoperations #tires #wheelalignment #driversafety #customerretention
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Team Alex specializes in transporting vehicles for dealerships and their customers across the country. Whether a single unit going to a customer or multi-units coming from an auction, Team Alex is the “Go To” transport team for some of the most recognizable names in the car industry. We offer the fastest response times and best customer service in the industry and we'd love to have your dealership as part of the Team Alex "family" of dealerships we serve. With Team Alex: 🔶 No Voicemail – You always speak to a live human 🔶 Quoted Price – Locked in for 7 days 🔶 No Annoying Sales Calls – We respect your time 🔶 Dedicated Texting – Average response time 60 Seconds 🔶Amazing Customer Service 🔶Informative Videos & Tips 🌐 QQLink - Personalized online transport tool 🌐 Direct Customer Referral - Via QQLink Contact us today and see why so many dealers trust Team Alex with their transports. Alex Lopez & Team-Alex Dealer Transport Specialists ✅Team Alex - Where the latest technology and good old customer service go hand in hand. [[ LIVE CHAT ]] 📱 Text: 954-933-8329 ✅ Alex Lopez & Team Alex are independent agents of ShipYourCarNow LLC. To get the “Team Alex Experience”, make sure you contact us directly. Because who you call matters. #automotive #automotiveindustry #carhaulers #onlinebusiness #onlineretail #dealership #dealerships #auctions #carshipping #fleet #fleetmanagement #fleetmanagers #shipyourcarnow
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Founder and President @Ted Ings' Fixed Ops Roundtable® | Customer Satisfaction, Sales Processes
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