Warehouse Manager

Responsibilities

• Be responsible for the overall operational performance of the warehouse
• Supervise the delivery and receipt of goods in the warehouse; manage the inventory, quality control, and other business procedures; ensure that the business adheres to all safety regulations and other government requirements.
• Familiar with the project process, monitor and analyze data, and ensure the efficient operation of the system in the warehouse through data management.
• Complies with federal, state, and local warehousing, material handling, and shipping requirements by studying existing and new legislation.
• Effectively handle customers' complaints, provide feedback, visit customers and perform service communication.
• Constantly optimize and minimize the operation, property damage, and loss caused by returns cost of warehouses
• Work closely with the IT department to promote a more efficient process system.

Qualifications

• Bachelor's Degree or above.
• 8+ years of experience in logistics warehouse management.
• 3+ years’ experience in a warehouse lead role
• Proficient knowledge of warehouse procedures and policy
• Excellent problem-solving skills and leadership qualities
• Ability to work with all levels of company staff
• Comfortable delivering frequent direct written and oral feedback
• Solid knowledge of mainland China export policy
• Proficiency in Mandarin speaking