VP Mortgage Loan Administration

The VP of Mortgage Loan Administration is responsible for overseeing the servicing of mortgage loans, including Escrow Administration and customer support.

Travel Required

• Up to 5% Out of Town Required
  
  

Responsibilities

• Manages a team of up to 5 supervisors ensuring compliance with regulatory and internal requirements including, but not limited to, requirements over Mortgage Insurance; hazard/flood insurance monitoring and disbursements; tax monitoring and disbursements; and escrow analysis. Also responsible for customer support functions (account updates, credit bureau reporting, document request fulfillment, etc.)
• Create and maintain systems and processes needed to ensure loans are serviced in compliance with federal, state, agency, and GSE requirements
• Develop, implement, and maintain process maps and P&Ps to ensure effective execution of all responsibilities reflective of necessary changes in process and the associated supporting technology
• Develop, implement, and maintain First Line of Defense controls (including QC and KPIs), periodically report on compliance with those metrics
• Continually improve the loan administration functions, directing projects and investigating and resolving gaps in functionality
• Ensure departmental training is completed as required, manage productivity and effectiveness, and ensure timely evaluation of team member performance
• Fully assess new processes (UAT/Regression/Post implementation testing) to ensure the processes and technology are effective and appropriately optimized
• Contribute to the development of internal and client-facing documentation related to areas of responsibility
• Perform other job duties as assigned
  
  

Knowledge, Experience

• Minimum 7 years of experience in the mortgage industry
• Minimum 5 years of experience in Escrow Administration
• Must have a minimum of 5 years of experience in management
• Have proficient knowledge of federal regulations, state laws, and GSE requirements
• Solid analytical skills with the ability to exercise prudent judgment to prioritize a complex workload with time-sensitive deadlines
• Experience in workflow management and KPI reporting
• Experience with First Line of Defense control implementation
• Time and Organizational management a must
• Results-oriented and able to adapt and be comfortable with change based on the business needs
• Exceptional interpersonal skills in addition to verbal/written communication
• Ability to work through stressful situations professionally
• Must display Personal Accountability
• Attention to detail
• Comfortable in actively participating in a team environment
  
  

Education

• High School Diploma, GED, or equivalent experience
  
  

#1083

United States Pay Range

$160,000/yr - $180,000/yr USD