Vice President, Donated Goods Retail

Korn Ferry has partnered with our client on their search for Vice President, Donated Goods Retail.

SUMMARY: The primary duty is the management of all activities pertaining to the company’s retail, post retail salvage, e-commerce, new goods division, contracts services, transportation operations and facilities.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Include the following, other duties may be assigned:

1. Promotes the general goals and objectives of the Heart of Texas Goodwill Industries.
2. Directs company production (material intake) that minimizes waste and double handling, has an orderly work flow and practices effective sorting and pricing procedures while operating within an established budget.
3. Directs a transportation department that can operate within an established budget and make collections sufficient enough to support production projections; oversees the maintenance of the Goodwill fleet.
4. Directs a Retail Sales Department that can operate within an established budget.
5. Coordinates with the Peoples Services Division to approve work assignments for all employees and trainees and assure that the appropriate plans are followed and reports filed.
6. Directs and supervises the hiring, training, evaluation, and any other personnel action of all operational staff members.
7. Sets production and performance goals for each department.
8. Implements maintenance schedules on all equipment and vehicles.
9. Establishes and monitors inventory controls.
10. Serves in a public relations capacity when needed.
11. Provides oversite and direct instruction regarding retail department locations, overhead, and layout including stores, warehouses, collection centers, distribution centers, and other facilities as appropriate.
12. Plans and opens new stores within an established budget including retail merchandising and store layout. Plans site selection and construction for all new locations.
13. Effectively use point of sale systems to ensure proper tacking of purchases, control of cash/credit process, and accountability with the retail sector.
14. Exhibits outstanding leadership skills with an ability to outline a vision that motivates staff at all levels.
15. Provides oversite and direct instruction over maintenance, repair, and remodel of all properties.
16. Any other duties assigned by the CEO.

SUPERVISORY RESPONSIBILITIES:

Manages subordinate supervisors who supervise a total of 300 to 500 employees in assigned departments. Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems, or, by delegation, supervision of those activities. This goal is to be achieved with constant emphasis on the dignity of the worker as well as the importance of customer service in dealing with the public.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Additional preference given to candidates with the following skill set:

• Outstanding leadership skills
• Experience working with a diverse, multi-cultural, multi-lingual staff
• Ability to operate a large, complex retail operation
• Professional demeanor with a strong ability to communicate effectively with individuals at all levels of the company
• Ability to work in a fast-paced environment.
• Ability to think strategically
• Strong attention to detail
• Demonstrated effectiveness in accomplishing work by delegating as well as personal contribution
• Ability to coach and manage a team
• Maintain effective working relationships with other members of the executive team; work collaboratively with others.
• Exhibits a significant knowledge of principles and processes involved in business and organizational planning and budgeting.

EDUCATION and/or EXPERIENCE:

Bachelor's Degree in business or management and ten (10) years management experience in a business with more than 100 employees (preferably in the retail sector); or equivalent combination of education and experience. Non-profit experience, specifically in donated goods, desirable.

LANGUAGE SKILLS:

Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.

MATHEMATICAL SKILLS:

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

CERTIFICATES, LICENSES, REGISTRATIONS:

Must maintain a valid driver's license and a driving record acceptable to Goodwill's liability insurance provider.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee may be required to lift up to 20 pounds. Physical requirements include the ability to twist, bend, squat, reach, stoop, kneel, crouch, push, and pull. The job requires regular sitting and using a computer.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee will be exposed to dust. The work environment ranges from very quiet to noisy.

SE# 510651154