The Employee Engagement Group

Vice President - Client Engagement and Operations

The Employee Engagement Group Massachusetts, United States
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Bob Kelleher

Bob Kelleher

Author, Speaker & Founder, The Employee Engagement Group

Job Summary:

Help us rock the world! 

As a small boutique firm with 14 years of experience, we passionately envision ourselves as the global leader in employee engagement. Our unique blend of products includes data driven surveys and assessments, dynamic online programs, conferences, and workshops. We are looking for someone who sees themselves in our values -- Fun, Purpose, Performance, Creativity, Learning, and Passion. Is this you? 

We are looking for a HANDS-ON consultant who is interested in leading our operations while also helping us shift the balance of our business to an online products business blend. First and foremost, you should excel as a consultant, while embodying the roles of a business developer, a leader of people, and demonstrating a genuine passion for employee engagement. This person will manage the team, oversee operations, run our meetings, keep us on schedule and within budget, and take over all operational responsibilities so our creative founder can focus his energy in the ‘laboratory’ (writing, creating new content and products), while continuing with his own client engagements. Oh, he also wants to spend more time with his beautiful grandkids and his dismal golf game.

You must have the entrepreneurial spirit, though to be frank, if you want BIG, this isn’t for you. We aspire to grow, and you can help lead this, but in a way that suits us.  We're a niche firm, small and cuddly. Small is nice and small fits our culture. Small ensures we select the clients we want to work with, best in class quality, speed, and innovation. Small also means we’re 'all hands-on deck' - meaning, like all of us, you need to pay for yourself. If you are interested in a formal vacation policy, we don't have one.  Just take the time off you need (we like time off too; we just don't want to track it). 


Still with us? If so, we invite you to explore further.


Duties and Responsibilities:

·      As Vice President of Client Engagement and Operations, you will steer our path in the years ahead 

·      Lead the ongoing development of a small but talented team of engagement ambassadors (think 'small and scrappy')

·      Do client work, but not so much that you can’t run the business

·      Oversee the operations, backlog, booking trends, client deliverables, etc.

·      Flex your presentation, thought leader, and influencer prowess by championing Talent Management, Human

Resources, and  Organizational Development initiatives (If you've written a book, great! If not, you should!)

·      Engage in client events related to surveys, assessments, workshops, conferences, and keynotes 

·      Lead the continued launch and development of our online products

·      Lead our social media outreach - as we tend to be more bashful than we know we need to be

Position Requirements:

·      BA/BS required; Masters preferred (MBA would be cool)

·      At least 10 years’ experience working in human resources, organizational development, consulting, and / or other human capital related role

·      Experience in a team-oriented, collaborative environment

We offer an incredible journey, a remote work culture, a variety of projects, a nurturing learning environment, equity (though we don't want to sell as we treasure our independence more than anything - so an ownership transition to the team is the plan), unmatched professional growth, and an opportunity to partner with a recognized global thought leader. Help us further leverage our treasure trove of tools too, from the most watched engagement YouTube videos on the planet to best-selling engagement books, engagement surveys and assessments, to owning and hosting a wildly successful annual Human Resources Summit, to offering a plethora of online courses and beyond! Heck, we even own the domain!  


Ready to join our adventure? We are looking for someone who works hard and plays hard, and who has a desire to have fun, laugh, and learn. Compensation includes a smaller base salary than you want, but a greater bonus upside (If you're really good you will do really well). 


Drop us a note at [email protected] with your resume and some thoughts and let us know why you are the perfect one in a million candidate. Include any social media links, resume, and cover letter. . . you know the drill!

  • Employment type

    Full-time

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