User Experience Designer

Our User Experience Designers are an integral role in our Digital Experience & Commerce Team. You will build digital experiences across the spectrum of how users interact with our clients digitally -- including responsive websites and mobile applications. You'll utilize user experience methodologies and design principles to research, design and evaluate solutions. Above all else, you'll work collaboratively - iterating with development teams, stakeholders, and fellow designers to create the best, most innovative solutions possible.

Position Duties & Responsibilities:

• Work alongside technical representatives and stakeholders to understand project goals and user needs
• Conduct user research activities to best understand the users of a website or application
• Facilitate all degrees of usability testing, from informal feedback to more formal task-based testing
• Create varying levels of product prototypes from sketches and wireframes to interactive prototypes
• Solve problems not just for immediate project needs but forward-looking to bring innovation to our client’s digital assets
• Use visual methods such as journey maps, user flows and personas to communicate how users will optimally interact with our clients
• Conduct competitor analysis
• Create digital style guides and page layouts to demonstrate the various interaction states on a website or application
• Create multiple design concepts that provide options for stakeholders and the project team
• Present findings and work output to a wide range of project representatives and stakeholders
• Collaborate, not only with fellow members of the Digital Experience & Commerce Team, but with client project sponsors as well
• Be a champion of design standards and best practices beyond just the Digital Experience & Commerce Team
• Provide estimates of work effort in project planning
• Example activities: Customer interviews, Competitive analysis, Product evaluations, Cross-discipline workshop facilitation and participation, Prototyping (from static sketches to interactive prototypes), User testing (in-person and remote / informal and using online tools), journey maps, user flows, site maps, digital style guides, creative concepting, page layout and designs

Basic Qualifications:

• Minimum 3-5 years of experience in user experience design or related area
• Bachelor's Degree - ideally in interaction, graphic or industrial design, human factors or other related field
• Experience in visual design
• Experience using Figma, Adobe XD, Photoshop and Illustrator
• Excellent analytical skills plus ability to clearly articulate complex design solutions both digitally and verbally
• Strong relationship management skills involving multidisciplinary teams.
• Highly productive, detail-oriented, methodical -- all with a positive attitude

Preferred Qualifications:

• Familiarity with WCAG compliance and ability to apply principles of accessible, universal and inclusive design
• Experience with Agile / Scrum development processes
• Familiarity with content strategy and writing for the web

Why work for RBA

We’re a digital technology consultancy made up of creatives, strategists, and technologists consistently winning “Best Places to Work” while delivering custom solutions for our clients. We believe our design, strategy, and technology teams working in parallel deliver the best solutions possible.

Benefits offered at RBA:

• Flexible work environment: We offer a flexible work environment and our employees can choose to work from home/remotely, or from our offices in Wayzata, MN or a combination of both!
• Health coverage: We offer competitive plans for medical, dental, and vision. Staying healthy is important to us.
• Profit-sharing & 401k: We offer revenue sharing and bonus opportunities throughout the year. Fidelity manages our 401k plan.
• Paid time off: We know having a balance between work and life is critical to your happiness.
• Company cabin & pontoon: Employees are able to use our cabin and its amenities in the Brainerd lakes area. We also have a pontoon in Wayzata Bay that you can check out to use.

We look forward to hearing from you! If you have any questions, please reach out to [email protected]!