Technical Writer Remote

Technical Writer - Remote

Primary Location: Denver, Colorado

V-Soft Consulting is currently hiring for a Technical Writer - Remote for our premier client in Denver, Colorado.

What You’ll Need

Technical Requirements and Certifications »

• Training or certification in Lean, Six Sigma, ITSM or comparable.
  
  

Education And Experience »

• 3+ years of experience with technical writing, documenting processes, and improvement initiatives.
• Knowledge of accessibility standards.
• Knowledge of accounting principles.
• Ability to work within a team environment.
  
  

Preferred

• Experience and familiarity with IT service management best practices.
• Expertise in analysis and documentation.
  
  

Knowledge, Skills And Abilities »

• Technical Writing, Documentation, Process Development.
• Expertise in the application of style guidelines and practices, including accessibility.
• Expert knowledge of common business applications, such as, Google suite of applications, Microsoft Office, Visio or Draw IO, and Adobe Acrobat.
• Working knowledge of concepts and artifacts that facilitate the development of process documentation and achieve organizational change management objectives.
• Strong research skills using the Internet and other tools.
• Strong verbal communication skills.
  
  

What You’ll Do

Job Responsibilities:

• Collaborate with Business Process Coordinators to document existing processes within the CFO team, ensuring adherence to accessibility standards.
• Display expert customer service and consultation skills when working with internal OIT staff, management, and leadership.
  
  

Process Development And Documentation

• Create detailed standard operating procedure instructions to assist stakeholders in the performance of complex tasks as a part of delivering IT services.
• Edit and enhance source documentation of a technical nature to ensure derived artifacts are clear, concise, comprehensive, and user-friendly.
• Assist in the design, development, and maintenance of process flow diagrams.
• Assist with presentation preparation, including adapting process documentation into slide content.
• Follow the OIT Style Guide which establishes a set of brand and writing standards for OIT employees and contractors.
• This guide includes information about OIT and state branding, terminology, common grammar errors and more to help us all communicate consistently and effectively with our agency customers, the general public or within OIT.
  
  

Communications Assistance

• Develop documentation that translates source materials of a technical nature into user-friendly language without compromising the accuracy and completeness of the translated source materials.
• Ensure consistency in terminology across all documentation and communications.
• Ensure all documentation is aligned with the accessibility standards and OIT communication practices.
  
  

Interested?

Qualified candidates should send their resumes to [email protected]

V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.

As a valued V-Soft Consultant, you’re eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.

V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

For more information or to view all our open jobs, please visit www.vsoftconsulting.com or call (844) 425-8425.