Own customer-facing and internal technical documentation and third party integration samples
Enable internal teams and partners to explain how Pigment integrates with common data & tech stacks
Work with internal teams to create resources that ease the setup journey for customers
Explore, document and produce proof of concepts of potential integrations with third-party services like ETLs and iPaaS
Collaborate with cross functional teams to nurture a technical and development community within Pigment’s ecosystem
Consult with customers & partners to provide consultations on integration approaches using Pigment’s API, tailoring solutions to meet their use case and requirements
Work with product and partner teams on Pigment’s integration strategy, highlighting risks and ecosystem needs
Lead internal and external projects that contribute to the scalability, growth, and overall success of the business
Who you are
You can convey complex ideas with confidence and clarity, both in written and verbal formats to technical and non-technical audiences.
You have outstanding communication and interpersonal skills, with the ability to build rapport and maintain strong relationships with customers at all levels
Technically curious about how SaaS products at scale work, not just on the surface, but behind the scenes as well
Track record of engaging with complex technical architectures in large enterprise environments
Experience managing technical engagements in similar roles within a SaaS company
You are results-oriented with a proactive, strategic and scientific approach to problem-solving in a fast-paced, dynamic environment
You are self-motivated and adaptable, with the ability to work both independently and collaboratively within cross-functional teams
You’ve produced samples or proof of concepts with SaaS APIs using Python, JavaScript or similar languages
What we offer
Competitive compensation package
Stock options to ensure you have a stake in Pigment's growth
Comprehensive benefits, including medical, dental, & vision insurance coverage for you & your loved ones
We encourage you to take the time you need. When you work hard, we know you also need to rest, which is why we offer generous time off and parental leave policies
Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, Toronto, Paris, and London
High-end equipment (based on stock/availability) to do your work in the best conditions
How we work
Thrive Together: We can only win as a team. We are all founders and do the right thing for our peers, Pigment customers, partners, and the planet
Never Settle: We aim to become the best at what we do by delivering with rigor and ambition every day. Delivering means building a passionate Pigment community
Go for it: We are biased towards action. Every action leads to learning and these learnings get us one step closer to our mission
Be real, be humble: We are generous with our feedback, open to change our views and we approach it with empathy knowing everyone is trying to do the best for Pigment
Seniority level
Not Applicable
Employment type
Full-time
Job function
Engineering and Information Technology
Industries
Software Development
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