Talent Coordinator

OUR COMPANY

Teacher absences result in vast amounts of lost learning time for students, particularly in under-resourced schools. Kokua solves this problem by bringing together a growing network of passionate guest educators who are dedicated to leveraging this time with students. With the pandemic only exacerbating teacher shortages across the country, Kokua is on a mission to help schools expand the pool of teachers available to meet the academic, social, and emotional needs of students. We believe that proximity is power and one role model can change a life forever. Join a dynamic, driven team looking to make a lasting impact for youth.

Kokua was started in Chicago in 2011 by former teachers and now services nearly 500 schools. We were recognized on the Forbes 30 Under 30 Education list and we have exciting growth plans ahead in the coming years. This is where you come in.

THE ROLE

Kokua’s Talent Coordinators are passionate about supporting children, have a “whatever it takes” mindset, has exceptional digital communication skills, and are extremely detail-oriented and organized. The role is primarily focused on virtually scheduling, coordinating, and supporting new talent through the onboarding process to success in the classroom. Your customer service skills are client-centered and you aim to problem-solve as a variety of challenges arise. You have a growth mindset, and exceptional interpersonal skills to easily establish rapport and respect with team members and candidates. You exhibit a high level of professionalism and grace, and represent Kokua in a reputable way.

This role has a salary range of 44-48k per year, with a generous benefits and time off package. The position is currently remote, but preference will be given to candidates in East Coast area.

YOUR RESPONSIBILITIES

Onboard new hires

Communicate and manage a high volume of candidates through our onboarding experience in a professional, warm, and efficient manner. Enroll candidates in our onboarding systems (Paylocity, Greenhouse Onboarding/Recruiting,) and collaborate with team members to ensure that candidates move into the classroom with urgency and enthusiasm. You will become an expert in state and local requirements and provide continuous digital support to candidates through platforms including TextUs, Slack, Zoom, and Microsoft Teams.

Manage data systems

In Google Sheets, update complex dashboards and our applicant tracking system with candidate information. Efficiently and concisely communicate data across teams. Maintain meticulous records around candidate communication and ensure that 100% of candidates receive communication within set standards. You are warm, friendly, efficient, and detail-oriented.

Create a welcoming environment

You bring positive energy to the team and inspire those around you through your work and dedication. Respond to questions from new hires in a timely manner. You are responsible for setting a positive tone with guest teachers and ensuring they are effectively and efficiently onboarded to Kokua. You are charismatic and compelling and have the ability to network and bring others into our mission.

WHO YOU ARE:

• A self-starter, organized, pays attention to detail; proactive; pleasant, and fun to work with.
• Strong team player willing to do whatever it takes to get the job done. No job is too big or too small.
• Motivated, hungry, wants to make an impact.
• Able to work across functions and teams within the organization.
• Quick learner of new processes, software, and systems
• Efficient multitasker able to balance several tasks and processes simultaneously
• Efficient communicator (written and verbal); responds quickly.

QUALIFICATIONS

• Bachelor’s or equivalent work experience
• 0-2 years of work experience or professional internships
• Strong written and verbal communication skills
• Prior remote work experience is preferred but not required
• Proficiency with Excel, Google Docs, Zoom, Outlook
• Teaching experience is a plus!
• Preference in candidates being in East Coast area

Everything we do is driven by the belief that every child, given the proper learning environment, has a unique and powerful gift to share with the world. We believe that exposing children to positive adult influences exponentially increases the likelihood of this outcome. If you're looking for impact, and hungry to grow within a rapidly growing organization, we encourage you to reach out!

Note: This role is a fully remote position providing active and online support from 9:30-5:30 EST M-F. A strong WIFI/internet connection is required and a laptop will be provided.