System Administrator

Role: System Administrator

Location: Atlanta, GA 30320 (Hybrid)

Note: Locals only

Duration: 6+ Months

Job Description

The System Administrator will be responsible for analyzing, designing, construction and supporting application implementation development according to business requirement. Identifying business problems and proposing solutions. Provide required project documentation such as designs documents; develop test plans, and deployment support. Providing expertise and possible solutions to resolve business needs. Provide on-call support when necessary.

Technical Support

• Provide general and technical application support and maintenance including troubleshooting, investigating problems, modifying programs and processes, making operational enhancements. Ensure design is suitable and meets the level of functionality required by the user and developer. Design, analyze, configure, develop, assist with testing, and maintenance of department systems and update department websites, dynamic and interactive pages, web-based application, custom web reports, data extracts, multimedia-based layout, graphics, animation, and web video as needed. Provide technical recommendation to staff and customers; research new technology and trends; design, troubleshoots, tests, and analyze system problems and determines solution; contacts vendors to research products and resolve technical problems; makes recommendations to department for software and equipment purchases. Provide a solid working knowledge of systems programming concepts and applications, data quality control and quality assurance techniques.
  
  

Job Duties Include But Are Not Limited To

• Design, support and respond to all design elements on capital construction projects for Airport Systems expansion and installations.
• Responding to issues via the Service Now ticketing system in accordance to established SLAs.
• Perform software installs/upgrades on systems.
• System troubleshooting to address accessibility issues and system malfunctions.
• Create new accounts for users in accordance with the approval process.
• Configuring new devices for support of systems
• Perform quarterly audits on systems.
• Create and update system maintenance documentation.
• Perform server upgrades.
• Vendor management—constant communication with system vendors to ensure maintenance and issues are performed on systems.
• Ensure vendor maintenance and support is provided accordingly to agreement.
• Provide recommendations to improve end-user experience/system efficiency.
• Routinely conduct walk-throughs throughout airport to ensure digital signage and monitors are functional.
• Generate tickets/work orders through vendor portal for vendor managed systems.
  
  

Thanks & Regards

Charan

Anveta, Inc.

1333 Corporate Drive, Suite #108

Irving, TX 75038

[email protected]

https://www.linkedin.com/in/charan-reddy-ba6450236/