Strategic Account Manager

The Red Hat Enterprise Sales team is looking for a Strategic Account Manager to join us in support of the Westfield client in the Intelligence Community. In this role, you will be responsible for retaining and growing sales within enterprise accounts, helping our customers and partners make business and IT transformations using Red Hat services and solutions. As a Strategic Account Manager, you will gain an understanding of our customers processes, needs, and challenges, promoting the value of Red Hat’s solutions and how they can deliver value to the customer.

What You Will Do

• Translate Red Hat’s sales strategy into a relevant account-level strategy for each customer.
• Execute on the account strategy to drive performance and customer success in key accounts, retaining and growing bookings through strategic account planning.
• Apply knowledge of use cases and Red Hat’s strategic offering value proposition to identify and execute opportunities to drive upsell, cross-sell and renewals across the Red Hat portfolio while deepening penetration within accounts.
• Orchestrate Solution Architects, specialist teams, Customer Success and industry experts to align Red Hat use cases to client needs, driving end to end sales to develop solutions that deliver business value.
• Coordinate support from Specialist Solution Architects, Sales Solution Specialists and industry experts to drive end to end sales and deliver customer value.
• Cultivate relationships across client organizations to position Red Hat as a strategic partner to their business.
• Collaborate with the Customer Success team to co-develop success and growth plans, understanding how the customer derives value from Red Hat’s solutions to support expansion/ retention and ensure Red Hat meets or exceeds the customer’s success criteria.
• Engage partners, where appropriate, to strengthen Red Hat’s customer value proposition.
  
  

What You Will Bring

• Excellent leadership and communication skills with the ability to engage a diverse set of stakeholders in a matrixed organization and drive accountability within the account team.
• Strategic orientation and value engineering skills to position and sell solutions to meet the client’s needs and build business cases around ROI/ TCO.
• Strong understanding of client's businesses, industry trends, competitive landscape and Red Hat's differentiators and value proposition.
• Ability to articulate the hybrid cloud story, the value of Red Hat solutions and differentiation in one-on-ones with key client stakeholders.
• Excellent English communication skills.
• Ability to cultivate long-term relationships and develop internal advocates across the client org, including IT and related business functions.
• Proven experience selling complex IT solutions to large organizations within the region/ geo and to multiple decision makers.
• Willingness to travel across the region/geo, as needed.
• TS/SCI clearance desired
  
  

The salary range for this position is $258,240.00 - $426,240.00 (inclusive of base pay + target incentive compensation). Actual offer will be based on your qualifications.

Pay Transparency

Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates have the flexibility to choose the work environment that suits their needs from in-office to fully remote to office-flex. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Opportunities are open. Join us.

Benefits

• Comprehensive medical, dental, and vision coverage
• Flexible Spending Account - healthcare and dependent care
• Health Savings Account - high deductible medical plan
• Retirement 401(k) with employer match
• Paid time off and holidays
• Paid parental leave plans for all new parents
• Leave benefits including disability, paid family medical leave, and paid military leave
• Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!
  
  

Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.

Diversity, Equity & Inclusion at Red Hat

Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.

Equal Opportunity Policy (EEO)

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email [email protected]. General inquiries, such as those regarding the status of a job application, will not receive a reply.