Our client, a leading force in the gaming industry, seeks an adept and seasoned SVP of Operations to spearhead operational excellence. Reporting directly to the CEO, you'll oversee Sales, Marketing, Customer Success, HR, Strategy, and Analytics functions. This role demands a proven gaming industry leader adept at strategic initiatives, fostering innovation, and aligning operations with company objectives. If you're a gaming enthusiast with strong executive leadership skills and a results-focused approach, we want to hear from you.
Responsibilities:
Leadership and Team Management:
Lead and manage a diverse team of over 200 employees encompassing Sales, Marketing, Customer Success, HR, Strategy, and Analytics functions within the gaming industry
Provide clear direction, mentorship, and feedback to foster a culture of collaboration, innovation, and continuous improvement
Strategic Planning and Execution:
Develop and execute operations strategies aligned with company goals and objectives, collaborating closely with the CEO and other top executives
Ensure every department understands and works towards the set objectives, driving operational excellence
Financial Management:
Oversee budgeting, resource allocation, and financial planning for operational initiatives, ensuring efficient use of resources to achieve strategic objectives
Process Optimization and Automation:
Lead efforts to enhance efficiency through the implementation of automated workflows, emphasizing integration with Jira functionalities
Evaluate current workflows, identify areas for optimization, and continually refine processes to enhance productivity
Performance Measurement and Improvement:
Establish key performance indicators (KPIs) to measure the effectiveness of operations strategies, including employee satisfaction, operational efficiency, and process improvement
Analyze data-driven insights to drive continuous improvement initiatives
Change Management:
Facilitate and manage organizational change, particularly related to the adoption of new processes, structures, or automation tools
Ensure smooth transitions and minimize disruptions during periods of change
Employee Experience Enhancement:
Cultivate a positive and productive work environment by optimizing the employee journey, enhancing workplace conditions, and providing opportunities for growth and development
Prioritize employee satisfaction, motivation, and engagement to drive overall business success
Requirements
Bachelor's degree in business related field; MBA preferred
10+ years of senior leadership experience in operations, within the gaming industry
Proven experience aligning operations strategy with company vision
Ability to coordinate with top executives to implement strategies effectively
Demonstrated ability to guide cross-functional teams globally
Proven track record of setting clear goals, making strategic decisions, and fostering a culture of continuous improvement
Experience leading efforts to implement automated workflows
Proficiency in integrating Jira functionalities to optimize processes
Ability to establish key performance indicators for measuring operational effectiveness
Experience in analyzing employee satisfaction, operational efficiency, and process improvement metrics
Demonstrated ability to facilitate and manage organizational change
Experience implementing new processes, structures, or automation tools
Proven track record of creating a positive work environment
Ability to optimize workplace to boost employee satisfaction, motivation, productivity, and opportunity
Seniority level
Executive
Employment type
Full-time
Job function
Other
Industries
Primary and Secondary Education and Non-profit Organizations
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