Senior Media Account Manager

About Us

SuperAwesome powers the youth digital media ecosystem, which is used by hundreds of brands and content owners. Our award-winning technology provides the tools for safer, responsible digital engagement with almost half a billion young people worldwide every month. At the intersection of technology, law, media and policy, working with us gives you a chance to shape what the internet of the future looks like. Our 150 person team is located in EMEA, the UK and the USA.

When you work at SuperAwesome, you’re part of building the company. We want everyone to understand how their decisions and impact are reflected in our success. Our customers are focused on successfully engaging with the global under-18 audience, and so we try to bring the behaviours of that audience to our own work. We move at speed, we’re curious, we’re innovators.

At the heart of everything we do are our people and our #SAFam. SAFam is a place where everyone can be heard, and where differences are celebrated. We value individuality and understand the importance of building a workplace where everyone can truly belong. We work hard to grow and nurture our culture with a team dedicated to employee engagement and experience.

The Role

The Senior Media Account Manager will be responsible for the happiness of our customers. You will project-manage and execute kid-safe brand engagement campaigns/programs across the SuperAwesome Platform. To ensure a world-class experience for clients, you’ll take a consultative approach, providing strategic and tactical digital media advice.

At SuperAwesome, we’re leading the charge in kidtech so you’ll spend a lot of time coaching our clients on how to engage and entertain kids, compliantly with US law.

The right candidate will be client savvy, detail-oriented, incredibly driven, and organized. They will have the opportunity to work with the top kids' brands and content owners as part of an excellence-driven team.

As a senior member of the team, you’ll need to have experience in executing strategic multi-faceted campaigns in digital media, leading process improvements, and working successfully across different internal teams. You’ll also need to demonstrate that you can present to high-profile clients and that you have a commercial focus on how your campaigns help us manage our business. Building and maintaining relationships with our customers is an important part of your role too.

Responsibilities

• Manage a portfolio of our key accounts - develop, maintain and expand positive relationships with existing agency / direct clients
• Generate repeat and incremental business, acting as point of contact for all live campaigns
• Ensure expertise, excellence, and consistency in all aspects of campaign delivery. Examples of client delivery include: client management, briefing designers, creative and development, working with ad operation for performance optimization, and reporting
• Counsel clients with a clear understanding of client objectives, KPIs, and targets
• Build great reports and case studies to showcase and share our expertise
• Proactively identify new initiatives and tools to increase client excellence with local and global teams
  
  

Required Experience

• You’re a self-starter, you can clearly demonstrate your abilities to get things done without direct supervision and understand what it means to deliver excellence to clients
• Comfortable working in an ever-changing environment
• You have an unstoppable ability to develop and maintain key relationships with clients - they should be your biggest fans!
• You’re insanely well-organized with excellent communication and stakeholder management skills
• You think logically, even under pressure, and come up with innovative solutions to problems
• You’re analytical and have a great head for numbers
• Passionate about self-development and building a career in digital media
• You enjoy the pressure of a high-growth startup environment
• Demonstrable experience with various ad servers and reporting platforms
• Min 5 years experience working in digital advertising.
  
  

Benefits

• Competitive Salary DoE + Equity
• 20 days holiday + 10 public holidays + Winter Break.
• Family Leave including 20 weeks of fully paid leave for employees who are Primary Caregivers and 8 weeks of fully paid leave for employees who are Secondary Caregivers.
• 30 day sabbatical for employees who have reached 7 years tenure.
• Medical insurance through Aetna with 100% employer contribution to employee monthly premium plus $2,000 funded HSA. Also, up to 65% employer contribution for family plans.
• Dental & Vision Plans through MetLife, fully funded for you and your family.
• 401k with Vanguard with SA Safe Harbor contribution up to 4%.