Senior Account Manager/Associate Account Director (Social Media Marketing)

Role Overview

As a Senior Account Manager/Associate Account Director (Client Services & Business Development) at Joli, you will play a pivotal role in our client servicing team, responsible for building and nurturing strong relationships with our valued clients (lifestyle, beauty, apps an more). Collaborating with major brands, you'll work alongside a talented and passionate group of professionals who share your enthusiasm for social media marketing and influencer-driven campaigns.

Responsibilities

Client Service:

• Be the primary point of contact for assigned clients, understanding their goals, and providing tailored solutions to meet their marketing objectives.
• Listen deeply and ask big questions to help clients go beyond their vision and goals.

Strategy Development:

• Collaborate with cross-functional/regional teams to develop data-driven and innovative social media and influencer marketing strategies that drive performance and ROI for clients.
• Be a voracious consumer of media and culture with the ability to bring fresh thinking to client work.

Project Management:

• Work closely with the creative & campaign delivery teams to ensure seamless execution of campaigns, overseeing project management, and coordinating with internal teams, influencers, and external partners.
• Track key metrics, and provide data-backed insights to continuously improve campaign performance and establish new workflows whenever necessary.
• Inspire and lead your project team, fostering a collaborative, creative and supportive work environment.

Business Development:

• Identify and drive opportunities to expand existing client relationships.
• Actively pursue new business opportunities with an uncapped commission for acquiring new clients. Manage the entire pitch process (RFP), including the preparation of pitch decks and budget calculations.

Requirements

• Minimum of 5 years of experience in a client-facing role within an advertising or digital marketing agency with a deep understanding of social media analytics and data-driven decision-making. Brand experience is a plus.
• A passion for providing top-notch client service and building lasting client relationships.
• Experience in account management, creator management, measurement, paid media and working within a revenue organization.
• Strong ability to develop and execute strategic marketing plans that align with client goals.
• Exceptional verbal and written communication skills, with the ability to articulate ideas and concepts effectively (in meetings and presentations). Big plus for someone who pays strong attention to detail and knows how to build a great deck.
• Experience in leading and motivating teams, driving collaboration, and fostering a positive work environment.
• Proficient in using various marketing tools, analytics platforms, and project management software.
• Experience in reviewing legal agreements with creators and brands with an understanding of usage and payment terms
• Experience and knowledge of CRM tools such as Hubspot and Salesforce, proficient in using various marketing tools, analytics platforms, and project management software.

Some of the perks of working at Joli:

• 20 days of PTO, plus 8 public holidays and a half day off on your birthday
• Medical insurance
• 401k plan (retirement plan, with employer matching)
• Company wide offsites & seasonal celebrations in Berlin
• Regular team events - because we love to celebrate our wins together
• A hybrid working model: LA Team members join us at our office in Beverly Hills from Tuesday to Thursday (Mondays and Fridays are optional). This approach allows us to blend the benefits of in-person interactions with the flexibility of WFH, ensuring a balanced and productive work life.
• We also offer the opportunity to work remotely from other Joli offices (Berlin, Hamburg - coming soon: Paris and London)
• Office Gym

Joli Inc. reserves the right to modify or change these benefit programs at any time, with or without notice.