Retail Manager

Wine & Spirits Manager

We are seeking an experienced and customer-focused Manager to oversee the daily operations of our wine and spirits retail store. The ideal candidate will have a passion for the industry and a talent for leading teams to deliver exceptional shopping experiences.

Responsibilities:

**Staff Management**

• Recruit, hire, train and develop a high-performing team of sales associates and cashiers
• Create weekly staff schedules to ensure adequate coverage during operational hours, including nights and weekends
• Conduct performance reviews, provide feedback, and coach employees
• Foster a positive, motivating work environment aligned with company values
  
  

**Sales & Customer Service**

• Drive sales by creating effective merchandising displays and promotions
• Ensure outstanding customer service through continuous staff training
• Handle customer complaints and issues with professionalism and resolve
• Analyze sales data and trends to optimize product mix and inventory levels
  
  

**Operations & Compliance**

• Oversee daily store operations, including opening/closing, cash management, and inventory receiving
• Maintain organized backroom and stockroom areas to maximize efficiency
• Ensure compliance with all company policies, liquor laws, and regulations
• Implement loss prevention best practices to minimize theft and shrinkage
  
  

**Financial Management**

• Achieve sales, profitability, and other performance goals
• Manage payroll and labor costs within prescribed budgets
• Process daily cash deposits, reports, and other documentation
• Identify opportunities to control costs and improve profit margins
  
  

Requirements:

• 2+ years of retail management experience, preferably in wine/liquor/specialty foods
• Strong leadership, coaching, and people management abilities
• Excellent customer service, communication, and problem-solving skills
• Proficiency with inventory management and point-of-sale systems
• Ability to work a flexible schedule including nights, weekends, and holidays
• Knowledge of wine, beer, and spirits products is a plus
• High school diploma required, some college preferred
  
  

We offer a competitive salary and benefits package in a fun, fast-paced environment. If you have the drive and passion to lead a top-performing retail team, apply today!

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