Quality Assurance Supervisor (Commissary)

Since its founding in 1937, Krispy Kreme’s focus has remained the same - making fresh doughnuts using our founder’s original recipe. The brand’s iconic Hot Light lets consumers know when doughnuts are being made in the shop so they can stop in and enjoy them hot, right off the line.

The Quality Assurance Supervisor is responsible for carrying out established quality programs for the Krispy Kreme Manufacturing Mix Plant. Responsible for checking all ingredient mix production in the mix plant and providing detailed documentation of all raw material and finished product testing. Periodic testing of pilot batches, test batches and special mix runs will be required.

A TASTE OF WHAT YOU WILL BE DOING:

• Assist in quality assurance and food safety programs in the mix plant. This includes HARPC system, regulatory audits, quality systems review process (QSR), standard operating procedures (SOP’s), incoming ingredient inspections, product scoring, food safety audits, standardized work instructions and product quality, and routine inspections.
• Execute new quality assurance programs for continuous improvement of Krispy Kreme doughnut products and operations.
• Ensure facility meets all requirements related to product safety as related to HARPC/FSMA and general employee safety.
• Develop and maintain systems to ensure compliance to all QA requirements including document control and record keeping, specifications, verification, product identification, product traceability, product recall, incident management, and food safety fundamentals.
• Drive improvements in key customer/consumer quality attributes.
• Reassess QA plan whenever there is a change to program, process, procedure, ingredient, equipment, industry philosophy, technology, etc.
• Daily testing and documentation of finished mix produced in the mix department and raw materials used in production.

YOUR RECIPE FOR SUCCESS:

• 2+ years in a manufacturing facility environment with technical experience.
• PCQI certification a HUGE PLUS
• Experience with quality, formulation and equipment related to the food industry.
• Bachelor’s degree in food science, or other Food Science related field preferred.
• Knowledge of HACCP/HARPC quality guidelines.
• Knowledge of writing corrective and preventative actions for investigation reports.
• Ability to work in a collaborative environment with cross-functional departments within the organization.

BENEFITS:

• Comprehensive benefits (medical, vision, and dental insurance)
• Employee discount program
• 401K plan
• PTO and “dream” days
• Company events
• Education Reimbursement
• Adoption Assistance
• Life Insurance
• FSA/HSA Plans
• Pet Insurance

Learn more at www.kkbenefits.com

WHY KRISPY KREME?

At Krispy Kreme, we focus on:

Loving People:

• Our global culture is best captured by our Leadership Mix, a dozen behaviors that define how we work with one another across the world and give back to our communities. Check out our leadership mix here.
• Belonging happens once each Krispy Kremer knows their bold authentic self is welcomed, dignified, and loved, where their wonderfully original identities flourish and thrive.

Loving Communities:

• At Krispy Kreme, sharing joy is at the center of everything we do, and we strive to inspire this in our communities. Our brand purpose truly shines through our Acts of Joy and community fundraising initiatives.
• In the U.S., we have been donating unsold doughnuts to local food banks, with a goal of bringing a smile to our consumers as they enjoy a small, sweet treat. We partner with Feeding America and Convoy of Hope, who in turn partner with organizations nationwide to distribute donations to people in need through diverse types of programs and services.
• In 2022, we helped community groups raise $40 million globally. Last year in the U.S., we supported more than 83,000 fundraising events, raising nearly $37 million.

Loving Planet:

• We have been conducting a multi-year global GHG emissions assessment to establish an emissions baseline, using this foundation to soon set goals for greenhouse gas emission reductions.
• We are working on reducing food waste through donation efforts, animal feed, and composting programs.

Krispy Kreme is an Equal Opportunity Employer:

At Krispy Kreme, we believe that your originality sweetens our recipe. We value the diverse ingredients of the ethnicity, national origin, race, age, sex, gender, intersex, or veteran status of every individual. We strive for an inclusive culture that allows each of our peeps to bring their bold authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

About Krispy Kreme

Headquartered in Charlotte, N.C., Krispy Kreme is one of the most beloved and well-known sweet treat brands in the world. Our iconic Original Glazed® doughnut is universally recognized for its hot-off-the-line, melt-in-your-mouth experience. Krispy Kreme operates in more than 40 countries through its unique network of fresh doughnut shops, partnerships with leading retailers, and a rapidly growing Ecommerce and delivery business with more than 14,000 fresh points of access. Our purpose of touching and enhancing lives through the joy that is Krispy Kreme guides how we operate every day and is reflected in the love we have for our people, our communities and the planet. Connect with Krispy Kreme Doughnuts at www.KrispyKreme.com, or on one of its many social media channels, including www.Facebook.com/KrispyKreme and www.Twitter.com/KrispyKreme.