Program Manager

Title: Digital Pharmacy Program Manager

Location: Remote

Types of position: Contract

Duration: 6 months with Possible extensions

Job Description:

CenterWell, a fast-growing subsidiary of Client, is all about making positive changes in the lives of seniors, as well as in the lives of our associates. Offering Primary Care, Home Health, and Pharmacy services, we put customers at the center of everything we do—inspiring us to deliver better healthcare, higher quality outcomes, lower costs, and more personalized care.

Role Summary:

Our CenterWell Pharmacy Digital Product team is looking for a Digital Pharmacy Program Manager to join us in transforming healthcare. In this role, the individual will be highly skilled on the success for our Digital portfolio/programs/products by managing and communicating key information to stakeholders, coordinating across cross-functional teams, removing any impediments, and delivering on roadmap objectives. This individual will also have vast expertise in leading/adapting to unexpected changes and knows how to embrace ongoing changes, even in later stages of development or delivery.

Job Description:

Reporting within the Digital Portfolio team under CenterWell Pharmacy Digital – Product Management, the key responsibilities of this role include:

Program Management

• Identifies and manages all stakeholders who need to be informed or consulted for program-level releases, progress, and/or key updates.
• Ensures cross-functional teams have everything they need to succeed while also taking point to remove any impediments.
• Develops executive-level presentations through business storytelling and visualization to communicate complex-agile processes in a clear, easy to understand update.
• Creates and maintains work backlogs to ensure timely notice, due dates, and reviews are scheduled in advance for all stakeholders/program teams involved.
• Works cross-functionally to develop program roadmaps, ADO organization, business cases, communications, and other ad-hoc artifacts.
• Continually ensures alignment and information is shared across stakeholders, cross-functional teams, and business partners by proactively utilizing different communication channels and optimizing effectiveness within a remote setting.
• Identifies and articulates the short and long-term impacts of decisions/recommendations in the digital program including providing supporting data, research, and discovery outcomes.
• Ability to lead and drive change across diverse teams.

Portfolio/Program Operations

In direct reporting within the Digital Pharmacy Product – Portfolio team, work with broader team to ensure the successful operation of portfolio management including ideating support, creating/testing new processes, alignment to other digital programs/overall portfolio, and execution support to routinely improve efficiency and standardization.

Support cross-functionally through ad-hoc projects/requests by working with Digital Pharmacy leadership and throughout the broader team(s) to execute on high-priority needs often under tight deadlines.

Required Qualifications:

• 6-8 years of industry experience within large healthcare or product-driven digital organizations.
• Significant Experience with technology and digital product teams utilizing and operating in an agile framework/lifecycle (SAFe).
• Experience in program delivery, release coordination, and portfolio management. Ability to deliver results in a short period of time by adapting to unexpected changes and knows how to embrace those changes, even in later stages of development
• Experience with communications and strong relationship building across matrixed, cross-functional teams ranging from junior-level employees to senior executives.
• Experience communicating and collaborating through a remote setting / tool; Advanced skills in Microsoft Office 365 Suite (SharePoint, Teams, PowerPoint, Excel, Power Platform etc.) preferred.
• Self-starter and learner who can use independent judgment to and works under minimal supervision with multiple stakeholders.

Preferred Qualifications:

Certifications in SAFe Lean Portfolio Management (LPM), Leading SAFe, S

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.