Stellent IT

Product Owners (Guest Service)

Stellent IT Miami, FL

Miami, Florida (Onsite Role)

6 Month+ Contract

Job Description

About the job

Our Client, The Leader In Luxury Cruising, Is Looking For Experienced Product Owners To Help Drive Two Key Guest Services Initiatives. Our Client Has Several Projects In Motion Now, With More To Come In 2023, That Will Leverage Digital Solutions To Improve Our Guest Service Experiences. This Includes

Reducing lines at our Guest Services and Internet desks

Allowing guests to chat with Guest Services and/or a chatbot

Enhancing our Notifications platform

Improving how guests connect to Wi-Fi and purchase Internet

For Our Client's Notifications Projects, We're Looking For Someone Who Can Not Only Evolve Our Client's Notifications Platform But Also Operationalize It

Work with the engineering team to support our Notifications functionality, including managing backlog, spearheading enhancements, and helping to build a product roadmap

Work with business partners to help craft marketing strategies for promotions, flash sales, and other events leveraging our Notification tools, including push notifications, in-app takeovers, and other channels

Bonus: Mix of product management and marketing experience

Bonus: Experience with OneSignal or other notification platforms

For our client's Wi-Fi + Internet efforts, we're looking for someone who can work with our networking and engineering teams to drastically improve how our guests get connected.

Work with the networking (IT) team to enhance our existing Captive Portal experience

Work with the engineering (app) team to launch new ways of connecting to Wi-Fi and purchasing Internet access through our app

Manage backlog, spearhead enhancements across networking and engineering teams, and help build a product roadmap

Bonus: Experience working with Captive Portals and/or onboarding users to Wi-Fi experiences

Bonus: Needs to be technically savvy. Detailed knowledge of development and experience with API integrations

Prashant Tyagi

Technical Recruiter

Phone: 732-962-1575, Cell: 712-796-0595

Email: [email protected]

Gtalk: [email protected]

https://www.linkedin.com/in/prashant-tyagi-790119210/
  • Seniority level

    Mid-Senior level
  • Employment type

    Contract
  • Job function

    Other
  • Industries

    IT Services and IT Consulting

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