The Patient Care Coordinator, LVN supports collaboration, communication, and care coordination with all members of the patient’s Home Health interdisciplinary team. Primary responsibilities of the role are to assist the interdisciplinary team by obtaining physician orders, communicating patient lab results to physicians and RN case managers, and scheduling patient visits. Works closely with nursing leadership to troubleshoot and resolve issues. Serves as a Home Health representative when engaging with patients, their family members, physicians, and the community.
The Patient Care Coordinator, LVN performs all duties in a high-level efficient and effective manner, in accordance with departmental objectives, assuring optimal services are provided to the highest level of productivity. The Patient Care Coordinator will be responsible for additional duties as assigned by the Clinical Director.
PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook, Twitter, or Instagram.
Required Skills
Critical thinking and problem solving skills to identify and resolve problems in a timely manner
Demonstrated ability to communicate effectively and tactfully
Attention to detail; actively listens and always follows appropriate channels of communication
Uses time efficiently, able to deal with frequent change or unexpected events
Must be able to handle multiple tasks with interruption
Pleasant voice; ability to diffuse escalating situations and engage management when appropriate
Strong computer skills with knowledge in Word, Excel, and Electronic Health Record (EHR) documentation
Excellent communication, organizational and listening skills
Spanish/Chinese bilingual preferred
Ability to maintain composure and balance multiple conflicting priorities in a fast-paced environment
Required Experience
Required:
Current California license as a Licensed Vocational Nurse
Minimum 1 year professional LVN experience
Current CPR card
Current California Driver’s License and valid auto insurance
Preferred:
Home Health or Hospice experience
Knowledge of insurance authorization process
Minimum Salary
$24.88
Maximum Salary
$41.06
Seniority level
Entry level
Employment type
Full-time
Job function
Health Care Provider
Industries
Hospitals and Health Care
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