Patient Access Specialist, Registration
Job Description
Patient Access Specialist, Registration, High Point Medical Center
16 hours per week, variable shift
Job Summary
Responsible for the registration of patients, including patient interviews, pre-admissions, and information accuracy (including insurance information verification). Handles routine patient inquiries and problems. Facilitates patient throughput by collecting co-payments, obtaining signatures, making patient type changes, and completing tasks to eliminate delay. Communicates well with patients, physician office staff, and other Hospital departments to ensure an exceptional patient experience. Greets patients and processes them through to the appropriate area.
High School Diploma or GED General Studies Required
Experience
Prior Medical terminology and health insurance experience Preferred
Additional Knowledge, Skills, And Abilities
Physical And Behavioral Requirements
Atrium Health Wake Forest Baptist is a pre-eminent academic health system based in Winston-Salem, North Carolina. Atrium Health Wake Forest Baptist is part of Advocate Health, which is headquartered in Charlotte, North Carolina, and is the fifth-largest nonprofit health system in the United States, created from the combination of Atrium Health and Advocate Aurora Health. Atrium Health Wake Forest Baptist’s two main components are an integrated clinical system – anchored by Atrium Health Wake Forest Baptist Medical Center, an 885-bed tertiary-care hospital in Winston-Salem – that includes Brenner Children’s Hospital, five community hospitals, more than 300 primary and specialty care locations and more than 2,700 physicians; and Wake Forest School of Medicine, the academic core of Atrium Health Enterprise and a recognized leader in experiential medical education and groundbreaking research that includes Wake Forest Innovations, a commercialization enterprise focused on advancing health care through new medical technologies and biomedical discovery.
Wake Forest Baptist Health, Wake Forest University School of Medicine and Atrium Health have joined forces in a strategic combination that will enhance care, transform medical education and create economic opportunity for countless lives in North Carolina and beyond. As a part of that combination, the two health systems will be integrating technology and platforms, including our career sites.
This means that although you are applying on the Wake Forest Baptist Health Career Site, you receive communications from the Atrium Health Recruitment Team. Please know that this is an expected process, and thanks in advance for your flexibility.
Organization
Mission, Vision and Culture Commitments
Mission
To improve health, elevate hope and advance healing – for all.
Vision
To be the first and best choice for care.
Culture Commitments
We create a space where all Belong
We Work as One to make great things happen
We earn Trust in all we do
We Innovate to better the now and create the future
We drive for Excellence – always
Patient Access Specialist, Registration, High Point Medical Center
16 hours per week, variable shift
Job Summary
Responsible for the registration of patients, including patient interviews, pre-admissions, and information accuracy (including insurance information verification). Handles routine patient inquiries and problems. Facilitates patient throughput by collecting co-payments, obtaining signatures, making patient type changes, and completing tasks to eliminate delay. Communicates well with patients, physician office staff, and other Hospital departments to ensure an exceptional patient experience. Greets patients and processes them through to the appropriate area.
- Employee required to work rotating schedules.
High School Diploma or GED General Studies Required
Experience
Prior Medical terminology and health insurance experience Preferred
Additional Knowledge, Skills, And Abilities
- Cash handling skills.
- Keyboard skills and computer experience.
- Ability to handle multiple priorities.
- Must perform good communication skills.
- Attention to detail.
- Enjoy working with the public.
- Ability to work independently and self-motivated
- Patient Registration:
- Pre-Certifications/Pre Admissions:
- Insurance Verification:
- Insurance Benefit Information:
- Patient Payment Administration:
- Medical Record Numbers:
- Patient Type Changes:
- Customer Service:
- Teamwork:
- Reporting:
- Professionalism:
- Other Duties:
Physical And Behavioral Requirements
- Occasional stooping, standing, kneeling, and crawling.
- Frequent sitting, walking, and reaching.
- Medium physical force is required (exerting 20 to 50 pounds of force occasionally, or 10 to 25 pounds of force frequently, or up to 10 pounds of force constantly to move objects).
- Visual acuity to accurately enter and view information via the computer.
- Ability to hear and speak is required to effectively communicate with the public in person and via the telephone.
- Manual finger dexterity for chart preparation, answering telephone, assisting patients, and accurately type information.
- Ability to effectively manage a high stress environment resulting from a multilevel fast paced office requiring accurate and detailed tasks.
Atrium Health Wake Forest Baptist is a pre-eminent academic health system based in Winston-Salem, North Carolina. Atrium Health Wake Forest Baptist is part of Advocate Health, which is headquartered in Charlotte, North Carolina, and is the fifth-largest nonprofit health system in the United States, created from the combination of Atrium Health and Advocate Aurora Health. Atrium Health Wake Forest Baptist’s two main components are an integrated clinical system – anchored by Atrium Health Wake Forest Baptist Medical Center, an 885-bed tertiary-care hospital in Winston-Salem – that includes Brenner Children’s Hospital, five community hospitals, more than 300 primary and specialty care locations and more than 2,700 physicians; and Wake Forest School of Medicine, the academic core of Atrium Health Enterprise and a recognized leader in experiential medical education and groundbreaking research that includes Wake Forest Innovations, a commercialization enterprise focused on advancing health care through new medical technologies and biomedical discovery.
Wake Forest Baptist Health, Wake Forest University School of Medicine and Atrium Health have joined forces in a strategic combination that will enhance care, transform medical education and create economic opportunity for countless lives in North Carolina and beyond. As a part of that combination, the two health systems will be integrating technology and platforms, including our career sites.
This means that although you are applying on the Wake Forest Baptist Health Career Site, you receive communications from the Atrium Health Recruitment Team. Please know that this is an expected process, and thanks in advance for your flexibility.
Organization
Mission, Vision and Culture Commitments
Mission
To improve health, elevate hope and advance healing – for all.
Vision
To be the first and best choice for care.
Culture Commitments
We create a space where all Belong
We Work as One to make great things happen
We earn Trust in all we do
We Innovate to better the now and create the future
We drive for Excellence – always
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Seniority level
Entry level -
Employment type
Part-time -
Job function
Health Care Provider -
Industries
Research Services and Hospitals and Health Care
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