We’re hiring a PT Retail Associate to join the P.F team in Echo Park. P.F. Retail Associates serve as the face and voice of our company, engaging with customers to deliver a one-of-a-kind fragrance experience. Because first impressions are everything, Retail Associates will welcome every customer to the store in a friendly and approachable manner and possess an intimate knowledge of not only our products, but history and values, as well.
We are a quickly expanding company - from our warehouse to office and now second retail crew - and value genuine team spirit as we grow. Retail Associates are collaborative by nature, outgoing, and are excited to connect with people of all backgrounds. This position will report to the Shop Manager.
*Must have 3 days of open availability and open on weekends*
Willingness to adapt to a dynamic work schedule based on workload and team availability*
POSITION: Part-Time
DATES: ASAP
SALARY: $22/HR
JOB RESPONSIBILITIES:
Greeting customers and acting as first point of contact
Creating a welcoming environment throughout shopping experience
Identifying customer needs and offering guidance with a thorough knowledge of P.F. products, including scent pairing suggestions and signature scent styling tips, and a basic understanding of the olfactory system
Providing expert knowledge and customer education on products, production and development processes, and care/best use suggestions
Facilitating sales, processing returns, refunds, and exchanges, and providing customer care duties
Gathering customer feedback and sharing with the Shop Manager and Shop Development Manager
Front of house maintenance, including assisting with delivery of P.F. inventory, updating store displays, disinfecting and cleaning, and organizing
Back of house maintenance, including organizing and cycle counting inventory and communicating BOH needs to Shop Manager
Assisting with in-store events and activations
QUALIFICATIONS:
Exceptional customer service skills with experience in customer-facing role
Ability to quickly identify customer needs and customize solutions suitably
Excellent communication skills founded on honesty and transparency
Strong creative problem solving skills
Keen eye and attention to detail
Comfortable with both taking direction and staying self-motivated
Ability to multi-task and work in a fast-paced environment when store is busy and stay focused and productive during slower operating hours
Previous retail/sales experience is a major plus
Has reliable transportation and takes punctuality seriously
Understanding of the P.F. brand, aesthetic, and visual language
Availability: 3 days open, including weekends
HOW TO APPLY:
Please submit your Resume to this job posting.
P.F. Candle Co. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, age, genetics, sexual orientation, gender identity, or expression.
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Seniority level
Entry level
Employment type
Part-time
Job function
Sales and Business Development
Industries
Internet Publishing
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