We are a nationwide company with over 10 years of experience as a market leader providing premium quality computer repair and IT support services. We are currently looking for field technicians to service our residential and small business customers.
The On-Call Technician is responsible, accountable, and able to work in an unsupervised location, facing clients directly. You could be tasked with maintaining computer systems, troubleshooting errors, maintaining internet connectivity, running diagnostic tests, maintaining servers, repairing computer hardware, and providing technical support. You could also be responsible of the installation and configuration of TV, surveillance, automation and networked systems in mainly residential, but also commercial spaces.
Please note, this is a 1099 independent contractor position. You are also responsible for tools, having your own vehicle and valid driver’s license, and vehicle maintenance. We will cover expenses for gas in excess of 20 miles (one-way), and other site-related expenses. You will be compensated between $35 - $40 / hour for time on-site and parts purchased for customers.
Duties may include:
2 year minimum professional experience providing Tech Support
Configuring email accounts using Mail, Outlook and Outlook Express
In-depth knowledge and usage of Windows operating systems
PC imaging, hardware diagnostics and configuration
TCP/IP, Routers, WAPs, Wireless, Mesh and other networking devices
Spyware/Adware removal tools as well as antivirus programs
Must be comfortable with all facets of PC, and laptop hardware setup and maintenance; including installation and configuration of hard drives, NICs, printers, and other PC accessories
Experience with Mac is preferred, but not required
Installation and setup of smart home/IoT products
Assist with connecting and troubleshooting smart home products and hubs (TV/Camera/ Doorbell installations)
Provide clients with basic tutorials, so they understand software
Assist clients with warranty and troubleshooting issues
Requirements:
High School Diploma, or equivalent
PC imaging and configuration
Troubleshoot hardware and network issues
Aptitude for helping people use and understand the technology
Ability to learn on the job
In-depth knowledge and usage of smart devices and their systems
Experience in smart device installation, hardware diagnostics and configuration
Able to climb ladders, work at heights, and lift and carry items unassisted
Must have a knowledge of general construction and electrical principles
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Seniority level
Entry level
Employment type
Contract
Job function
Engineering and Information Technology
Industries
Internet Publishing
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