Office Manager
If you love people, love to help, and love to work hard and win, we would love to meet you!
We are a national leader in the home improvement and home repair services industry. We are looking for highly organized and motivated candidates just like you to ensure efficient and smooth daily operations. We are offering a starting hourly rate of $17 to $20, depending on your experience.
In this role you will facilitate calls to educate our customers on the types of services & solutions we provide as well as our service model. NO CONSTRUCTION EXPERIENCE REQUIRED!
This is a high call volume and fast paced role, this person must thrive in a fast and busy environment! This position will also assist with most of the daily administrative tasks - warranty calls, data entry, and customer follow up.
Other tasks associated with this position:
Requirements
We are a national leader in the home improvement and home repair services industry. We are looking for highly organized and motivated candidates just like you to ensure efficient and smooth daily operations. We are offering a starting hourly rate of $17 to $20, depending on your experience.
In this role you will facilitate calls to educate our customers on the types of services & solutions we provide as well as our service model. NO CONSTRUCTION EXPERIENCE REQUIRED!
This is a high call volume and fast paced role, this person must thrive in a fast and busy environment! This position will also assist with most of the daily administrative tasks - warranty calls, data entry, and customer follow up.
Other tasks associated with this position:
- Provide verbal estimates and schedule options to potential customers
- Win new and existing customer appointments
- Utilize our CRM to record customer leads and their project needs
- Manage the schedule in your territory(ies) to ensure the maximum work volume and most efficient schedules for our Field Team
- Engage with the Field Team to resolve scheduling, billing or customer issues
- Provide after sales follow-up for each customer
- Assist in solving operational logistics to ensure a smooth customer journey
Requirements
- 3+ years of Previous Experience in Office Management, Scheduling, or Dispatch role
- Excellent computer and typing skills - including high proficiency in Microsoft Office and Teams
- Friendly, Professional, and ready to help our amazing Customers and Handymen!
- Experience with Quickbooks
- Experience with ServiceTitan is a huge plus, but not required
- Paid Time Off
- Sales Bonuses
- On the Job training
- Regular Pay Reviews & Growth Opportunities!
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Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Administrative -
Industries
Primary and Secondary Education and Non-profit Organizations
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