SmartChoice is seeking a diligent, motivated, and enthusiastic Manager of Project Management to manage the implementation, scaling and overall progress of our Project Management department. The successful candidate will be responsible for overseeing all designated projects according to project level scoping and schedules, ensuring deliverables across the entire integrated project team. The position will involve collaboration with multiple stakeholders including project teams and senior management.
Supervisory Responsibilities:
Recruits, interviews, hires, and trains new Project Management staff.
Oversees the daily workflow of the Project Management Teams.
Handles all procedural/HR related items and timesheets for Project Managers.
Handles all discipline and terminations of direct employees in accordance with company policy
Performs other related duties as assigned
You will be responsible for…
Assist in the development of all project plans to scale, monitor and report progress, identify risks and mitigation strategies
Lead internal project meetings with integrated project team and manage all project contributors, to review the status of each job and implement activity necessary to ensure timely project completion
Ensure scope is advanced according to project plan and issues/conflicts are resolved promptly. This includes working cooperatively with all operational and functional teams in network to integrate and administer all activities to ensure satisfactory project outcomes
Independently create and deploy PowerBI reports and Smartsheet schedules for project status updates with meaningful data summaries and predictive visualizations
Provide regular updates to cross-functional partners and leadership to ensure adherence to project plan
Produces weekly, monthly, and quarterly trend and activity reports as well as other operational and management reports. Ensures that reports are produced per scheduled timelines for review by functional management teams.
Responsible for ensuring all project timeframes are managed to the approved forecasts and any deviations therefrom are communicated and approved as soon as discovered
Work with the peer teams across IPM and OS&I to ensure effective handoff practices throughout the project delivery process
Lead teams through Process assessments and Process improvement and design activities
Responsible for all Process documentation and governance
What Education & Experience You’ll Bring...
Bachelor’s degree in Business, Computer Science, Engineering or related field; or equivalent combination of education and work experience.
6+ years Voice/Data Network specific experience
5+ years of technician or electronics / network implementation experience
Working knowledge of LAN/WAN and data networks; Voice over IP principles and PBX functionality (Asterisk, Cisco Call Manager, Cisco Unity Connection, Dialer, ICM, Cisco Presence. SIP, SCCP, H.323, etc.)
Understanding and experience in Telecommunication (Telecom) infrastructure and user-facing applications
Project Management Professional (PMP) Certification preferred
What Skills & Abilities You’ll Bring...
Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Excellent sales and customer service skills
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Strong analytical and problem-solving skills
Ability to prioritize tasks and to delegate them when appropriate
Ability to function well in a high-paced and at times stressful environment
Proficient with Microsoft Office Suite or related software
What We Offer...
Competitive salary
Paid Time Off
Medical, dental, vision and life insurance
Flexible spending accounts
Gym membership reimbursement
Employer-matched 401(k) plan
Exciting company events
SmartChoice provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type is not tolerated.
Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.
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Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Project Management and Information Technology
Industries
Internet Publishing
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