Managed Service Provider Account Manager, Remote

An organisation is searching for a Managed Service Provider Account Manager, please see some of their job details below.

Job Details

• No matter the audience, you are an authority at communicating. And, you’re cool under pressure. You make the sophisticated simple and you command an audience by bringing them along for the journey. You empower others to learn, to be curious and ultimately, share your passion for the organisation’s story. When challenged with sophisticated questions, you share your deep knowledge of how our hardware, software and services integrate.
• Customer and partner needs can often be outstanding – but, you’re quick on your feet and connect and influence the right people both inside and outside of the organisation. As a go to person with leadership, you are trusted and comfortable in tough situations. Settle disputes, negotiations and own the hard calls with minimal noise. Step-up to conflicts and see them as opportunities to shine.
• The organisation and third party services solve sophisticated business problems in simple and innovative ways. Build driven and breakthrough strategies that truly shape the future. You do this by asking why and why not, both stripping out what is not crucial and identifying what is. By doing so, you are able to see what’s ahead and identify trends that will be critical for growth.
• Strive for excellence in everything you do. Due to changing priorities, urgent customer needs, or a final push to meet a quarterly forecast, you face the daily challenge of where to focus your time and energy. You have a don’t give up attitude, and finish, especially in the face of resistance or setbacks. Seize every opportunity and empower others to reach their goals along the way.
  
  
  

Description

In this role, you will: Focus on activating strategic partnerships with the organisation’s Managed Service Providers Build and implement annual joint business plans that are updated quarterly with our MSPs Work with the partners to develop compelling customer offers Develop sales programs that drive seller participation and address MSP profitability Create successful demand generation campaigns to build awareness and pipeline Responsible for running quarterly business reviews Working with the organisation’s leadership to provide quarterly tracking of partner services / organisation’s demand and pipeline 8-10 yrs leading strategic partnerships with/for a Global MSP, System Integrator, MDM Provider, PC OEM, and/or ISV; developing executive relationship, and collaborating on joint business plans demonstrating key growth levers to accelerate revenue and customer success Ability to proactively build rapport, credibility, influence, and get results throughout an organization at all levels, across many functions in a highly matrixed organization Resourceful, creative and diligent with outstanding communication and organizational skills Ability to think strategically and also implement flawlessly under tight timelines Experience delivering measurable results, and presenting those results to executive leadership

Education & Experience

Bachelor’s degree or equivalent experience

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