IT Regional Trainer (Hybrid)

We are a Firm where people truly believe in what they do and strive to achieve the highest standards of performance and success.

Description

The IT Regional Trainer develops, designs, and implements technology learning initiatives. Utilizing classroom, remote, and individual instruction, the IT Regional Trainer provides instruction to office-wide and firmwide users on a wide variety of general and legal-specific technology applications. IT Regional Trainers serve as key members of firmwide IT project teams for testing, documenting, and rolling out new technology. In addition, the IT Regional Trainer provides software support as needed.

Key Responsibilities Include

• Deliver training programs including development, promotion, delivery, implementation, and evaluation for New Hire and other IT Training programs offered at the Firm.
• Work closely with IT staff and other key administrative and legal leaders to determine end-user training priorities and strategies.
• Using a learning management system, perform administrative tasks associated with training: schedule classes/courses, maintain attendance registration and records, analyze the effectiveness of training and student feedback.
• Develop comprehensive training plans and produce course materials.
• Class management responsibility, which includes, but is not limited to motivating participants, maintaining control of the class environment, and directing the learning of participants to meet program objectives.
• Serve on project teams for rollouts of new technology and upgrades, which includes, but is not limited to evaluating, testing, and marketing. May be assigned other special projects.
• Contribute to the development of instructional and participant materials, including objectives, training documentation, visual aids, testing, training instruments, and course handouts. Provide feedback regarding effectiveness and ease of use.
• Design and develop online learning modules to support instructor-led programs or other initiatives within IT.
• Provide end-user support services as appropriate for software related questions.
• Prepare activity and progress reports regarding training and project activities.
• Special projects and additional duties as assigned.
  
  

Qualifications

• Minimum of five years of corporate training experience to include classroom and e-learning.
• Must possess strong organizational skills, excellent communication and writing skills.
• Proven presentation/platform skills.
• Strong technical coaching and counseling skills with ability to influence others to take action and achieve objectives.
• Thorough knowledge of desktop productivity software and groupware products; expert level proficiency with MS Office Suite.
• Knowledge of legal industry-specific software preferred (i.e., Document Management System). Ability to learn such software, as well as software developed in house, required.
  
  

Minimum Education

• Bachelor's Degree or equivalent work experience.
  
  

Benefits: Our goal is to promote a work environment in which individuals have access to the resources they need to be at their best both professionally and personally, which includes resources that encourage individuals to focus on their health and well-being. Below is a list of just some of the benefits we offer: generous paid time off; eleven paid holidays per year; time off for bereavement or jury duty; paid leave for new parents; comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners; life and AD&D insurance; short and long term disability insurance; tax-advantaged accounts for health care expenses, including FSA or HSA; FSA for dependent care; supplemental AFLAC policies for medical care; excess liability coverage; health advocacy services; behavioral health and counseling resources for all family members; 401(k); profit sharing; pre-tax transit and parking program; backup care for children and adults; senior care planning support; and resources for individuals with development disabilities and their caregivers.

Benefits may vary by position and office.

Holland & Knight is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran or any other protected class.

Personal Information collected from applicants will be used for the purpose of processing the application throughout any recruitment or employment process, as well as inclusion in a personnel file. Categories of data collected may include name, address, phone numbers, email, Social Security Number, and signature. Holland & Knight may collect further information if you consent to a background check. This includes criminal background, employment, and certifications. Please visit Legal Information Portal for Holland & Knight LLP’s privacy policies.